Aparthotel

Caldera Beach

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Photo gallery for Caldera Beach

A compact hotel room with a dining area, kitchenette, and a sofa with patterned cushions.
An outdoor pool area with multiple lounge chairs and tables, a clear view of the pool, and a building in the background.
A beachside pool area with lounge chairs and umbrellas, a swimming pool, and a beach in the background.
A resort with a central swimming pool, multiple buildings, and a mountainous backdrop.
A beach with rows of sun loungers and umbrellas, a sandy shore, and the ocean in the background.

Reviews

8.6 out of 10
Excellent

Highlights

  • Mini golf on-site
    A rare find — putt around without leaving the property.

Popular amenities

  • Full-service spa
  • Bar and lounge
  • Restaurant
  • Kids’ pool
  • Waterpark access
  • Housekeeping

Explore the area

View map
PEO Kissamou, Gerani, Crete, 730 14
  • Place, Platanias Beach
    ‪15 min walk‬
  • Place, Golfland
    ‪4 min drive‬
  • Place, Nea Chora Beach
    ‪14 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪35 min drive‬

Choose your unit

View all photos for Studio, Inland View

A hotel room with a bed, bedside tables, a desk with a chair, a large mirror, and a wardrobe.

Studio, Inland View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment, Inland View

A hotel room with a bed, a wardrobe, a hanging robe, and a view of the outdoor area.

One Bedroom Apartment, Inland View

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment, Pool View

A hotel room with a bed, bedside table, and a large window.

One Bedroom Apartment, Pool View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment, Inland View

A modern living room with a dining area, a sofa set, a TV, and a lamp.

Two Bedroom Apartment, Inland View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for One Bedroom Apartment, Swim Up

A modern hotel with a swimming pool, two-story buildings, and a red-tiled roof.

One Bedroom Apartment, Swim Up

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Caldera Beach

4 outdoor pools, a full-service spa and a water park (surcharge) are available at this aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant and a fitness centre are on-site. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and an LCD TV with satellite channels. A rainfall shower, free tea bags/instant coffee and a hairdryer are among the other amenities available to guests.
Caldera Beach offers 226 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

This Platanias aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a water park (surcharge) and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Evridikι Spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is open daily.

All-inclusive details

All-inclusive room rates at Caldera Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 30 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Property Registration Number EL074881558000
Property # 61526868
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses some solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Caldera Beach have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Caldera Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caldera Beach?

Self-parking is free at this property.

What time is check-in at Caldera Beach?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Caldera Beach?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Caldera Beach?

Some rate plans available at this property are all-inclusive.

Where is Caldera Beach located?

This family-friendly Platanias aparthotel is located near the beach, within 1 mi (2 km) of Platanias Beach and Golfland. Agia Marina Beach is 2 mi (3.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Caldera Beach Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 40 out of 83 reviews
Rating 8 - Good. 30 out of 83 reviews
Rating 6 - Okay. 6 out of 83 reviews
Rating 4 - Poor. 6 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Check-in

8.4/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Check-in, listing accuracy
Good food, wonderful ocean and beach. All good!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything is good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Buffet is clean, delicious, well sorted out and reasonably expansive. I wished omelette line is easier and faster. But there are variety of egg preparation so I went to get other egg dish for breakfast. There are themed supper every night whether it is Italian, Asian or Arabian. All good.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is really nice. The food and drinks were good. Beach is right there and there are lits of pools to choose from. We have loved our holiday
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Nice stay

Nice stay. I've been in many all inclusive hotels ad I reckon that there is room for improvement on the food. The food wasn't bad at all, but in other all inclusive hotels I have found it much better, even in the area of Crete.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Theyvasked if they could change our two singles for a 2 bedroon and upgraded us to all inclusive was well worth it great food and dining options
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Nice facilities, beachside service and cleaning to be improved
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious hotel Liked it The beac CB is not to my taste and not blue as others in Crete
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was ok. Rooms were outdated and beach was just ok. We had an outstanding dinner at the Tavern. Jurgen was our server and was simply amazing.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
🇬🇷
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and specially the stuff. Isavella is a great asset to your team and you guys are very lucky to have her. I already have referred a few of my friends to come here. Thank you,
Stayed 18 nights in Jun 2023
Verified review

6/10 Okay

Liked: Amenities
Last day we had to use the common showers at reception to get ready and they were in a very very poor condition! It was a complete disappointment and ruined the whole stay
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Generaly, it is a good place to stay. The only problem we found some ants inside the room and we saw one ant in the bed. We reported it to the management, they just sent someone to do further cleaning. I know the hot weather is a good environment for ants but it should not be inside the rooms. They need to treat ants properly to keep them outside the rooms.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I had torn my achilles tendon just before my stay here so accessibility was an issue to some degree. No rooms had ramps or had ground floor accessibility. Other than that, the staff were great, breakfast was fantastic. Lunch was meh, dinner was really nice at the stone restaurant. My family had rented a car so we were a short 20 min drive into old town Chania which was gorgeous.
Stayed 8 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication

Could improve customer service

Whenever you needed help from receptionist the English was suddenly not very good. Once they needed payment or anything in their favor English was perfect.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Liked: Check-in
Disliked: Cleanliness
The key feature of this resort are the pools. There is one large U-shaped one surrounding some restaurants, and many shallow ones near the buildings which house the rooms. The majority of guests seemed to be families with small children. The pools themselves are clean, but it didn't seem like too much attention was paid to cleaning the area surrounding the pools. The rooms were nice and included a mini-kitchen. There was a very nice porch overlooking the pools. There were some minor maintenance issues such as a noisy fridge and a door handle which was coming loose. The cleaning of the rooms could have been improved. The beach was pretty, but somewhat dusty and very rocky. The main cafeteria was okay. They tried to provide a large variety of foods but a lot of that was deserts. There were never any meals that I was particularly enthused about. In the end, we started taking a taxi into the neighboring town which had a large number of restaurants rather than to eat at the cafeteria. The main drawback of the hotel for me was its isolation. It is not really in a tourist area. A sister hotel is next door. There are 2 small markets near the lobby, but they mostly sell souvenirs. Still helpful to buy snacks, water, sunscreen or wine. There is a tram which stops outside the lobby "The little train" which conducts tours of the surrounding countryside, which was worthwhile. If I were to return to the area, I think I would try another resort in the neighboring town.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hôtel de grande qualité, service au top, équipements complets, cuisine variée et excellente
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Så otroligt fint hotell och varierad mat. Varje dag var det ett nytt tema så vi tröttnade inte på maten. Välskött fint hotell. Absolut ingenting att klaga på!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Mycket fint rum, bra städning, god lunch och middag. Jättefina pooler.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
Det finns Caldera Beach och Caldera Paradise, de är syskonhotell med samma ägare. Råkade bli fel med resebolaget när vi bokade så att vårt sällskap hamnade på de olika hotellen. Hotellen ligger vägg i vägg, man kan inte nyttja buffén på det andra hotellet, vilket var tråkigt för att vi ville äta tillsammans. Hotellpersonalen var snabbt på att finna en lösning så att hela sällskapet hamnade på samma hotell. Vårt hotellrum var väldigt fint, nytt och fräscht. Buffén var bra och snackbaren likaså. Polerna var många och fanns alltid en som passade någon. Gott om olika aktiviteter som anordnas av hotellen. Gymmet var väldigt dåliga. Väldigt trevligt personal, både i receptionen till de som jobbade i de olika restaurangerna. Stranden var lite stenig men väldigt fin och hyfsat grund. Rekommenderar detta hotellet väldigt mycket!
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Huone oli siisti, siivoajat kävivät päivittäin. Muutenkin yleisiä tiloja, allasalueita yms. siivottiin jatkuvasti. Henkilökunta oli ystävällistä (esim. henkilökunta kantoi laukut huoneeseen). Aamupala, lounas ja päivällinen olivat monipuolisia ja jokaiselle löytyi jotain. Skandinaaviseen makuun ruokailuajat olivat aika myöhäiset mutta siihen tottui viikon aikana. Ja muihinkin aikoihin sai jotain pienempää purtavaa, jos oli nälkä esim. ennen lounasaikaa/illallista. Hotelli oli täynnä lapsiperheitä pohjoismaista. Nuoria tai aikuisia ilman lapsia vähän. Iltaohjelma aika olematon mutta muuten puuhaa alueella riitti paljon (esim. jooga, padel, minigolf, rantalentis, lasten uimakoulu, pelihuone yms.) Myös pieni melko vaatimaton kuntosali. Hieno ranta aurinkotuoleineen. Allasalueita paljon ja vieressä myös vesipuisto. Pari pientä kauppaa vieressä. Hotellin vastaanoton vieressä päivystää joka päivä autovuokraamo speed wheels, josta auton vuokraaminen helppoa ilman omavastuuta. Chanian vanhaan kaupunkiin taksi maksoi 20-30 eur, lentokentälle n. 50 eur. Uber tms. eivät toimi Chaniassa. Hotellin edestä mahdollisuus lähteä myös tuktuk-junaretkille. Huonetta varatessa kannattaa huomioida, että alue on iso ja esim. aamupalalle ja rantaan vähän matkaa, jos sattuu olemaan alueen toisessa laidassa. Ja jos rappuset tuottaa ongelmia, huolehdi, että huone maan tasolla.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Olimme toista kertaa kyseisessä hotellissa, joten tiesimme mitä odottaa. Hotelli onnistui kuitenkin ylittämään odotukset: 1. palvelu oli parantunut huikeasti etenkin vastaanotossa 2. saimme kahden makuuhuoneen 2-kerroksisen huoneiston, vaikka olimme varanneet yhden makuuhuoneen huoneiston 3. hotelliin oli rakennettu lisää altaita, joten aurinkotuoleja riitti todella hyvin kaikille pitkin päivää
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Ruoka oli parempaa, kuin monessa muussa allinclusive paikassa, joissa olemme olleet. Altaat olivat kivoja ja lapset tykkäsivät vesipuistostakin. Huoneet olivat siistejä ja ne siivottiin jokaisena päivänä. Ainoa miinus, että huoneen terassiakin olisi voinut siistiä. Rannalla emme kauheasti käyneet, koska tuuli sen verran, mutta hotellin rantakin oli oikein kiva. Henkilökunta oli oikein mukavaa ja kaikki toimi erinomaisesti.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Vattenlandet var väldigt uppskattat av barnen och det ingick i al inklusive. Goda drinkar och mat. Enda negativa var att maten inte var speciellt varm.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Det var et godt hotel med god rengøring og god mad. Det ville være dejligt, hvis der var en opvarmet pool, da bølgerne i havet var så store, mens vi var der, at vi ikke kunne være på stranden, og vandet i poolen var meget koldt. Meget venligt personale.
Stayed 7 nights in Sep 2025