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Union Bank Apartments

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Exterior
Room
Dining
Bathroom
Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Refrigerator
  • Microwave
  • Non-smoking

Explore the area

View map
5 Fenwick St, Liverpool, England, L2 0NZ
  • Place, Liverpool ONE
    ‪2 min walk‬
  • Place, Cavern Club
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Choose your unit

View all photos for Premium Apartment, 2 Bedrooms

Living area

Premium Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for City Apartment, 1 Bedroom

Living area

City Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Liverpool

Liverpool is home to Union Bank Apartments. Cavern Club and The Beatles Story Museum are cultural highlights, and some of the area's activities can be experienced at Liverpool Pier Head Ferry Terminal and Royal Albert Dock. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium.
View more Apartments in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 2 min walk - 0.2 km
  • Cavern Club - 3 min walk - 0.3 km
  • Royal Liver Building - 4 min walk - 0.4 km
  • Liverpool Pier Head Ferry Terminal - 6 min walk - 0.5 km
  • Royal Albert Dock - 8 min walk - 0.7 km

Getting around

  • Liverpool James Street Station - 3 min walk
  • Liverpool (LPL-John Lennon) - 28 min drive

Restaurants

  • ‪the coffee. ザ・コーヒー - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - Liverpool - ‬1 min walk
  • ‪Meet Argentinian Restaurant - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk

About this property

Union Bank Apartments

Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Free WiFi, a flat-screen TV and a hairdryer are among the other amenities available to guests.
Union Bank Apartments offers 15 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Liverpool apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Amenities

Kitchen
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: GBP 40 per accommodation, per stay.
  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Union Bank Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Union Bank Apartments?

This property doesn't offer parking.

What time is check-in at Union Bank Apartments?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Union Bank Apartments?

Checkout is at 10:30 AM.

Where is Union Bank Apartments located?

Situated in Liverpool, this apartment building is within a 5-minute walk of Liverpool Town Hall, Liverpool ONE and Cavern Club. Liverpool Pier Head Ferry Terminal and Royal Albert Dock are also within 10 minutes. Liverpool James Street Station is only a 3-minute walk and Moorfields Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Union Bank Apartments Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

7.4/10

Cleanliness

5.4/10

Communication

Reviews

Verified

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Room comfort

Great location but maintenance required

The apartment is in a great location and from pictures looks lovely. Unfortunately it needs some TLC and various fixes. The sofa bed doesn't work and wasn't supplied with any bedding for it either so had to sleep on pillows on the floor. With a bit of attention it would be lovely but clearly has been put together on a budget and had no attention since. Hanging rail not screwed in properly, tiles broken on floor. Luckily we only used it a base to sleep and were busy in the days.
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

Hannah

Disliked: Cleanliness, communication

Shocking first night - do not stay here!

Poor communication skills and unprofessional customer service upon check in - security deposit payment accepted third time lucky, before being given the wrong check in details for the wrong room that nobody should have ever been allocated (as understandably there were multiple ongoing maintenance issues - please see attached phot evidence. My friend sat on the edge of the bed before some slats collapsed underneath! This resulted in a poor first night and not a great start to our long weekend break! I did not have time to query and argue my disgust further at the time as my friend and I were already running late for a long awaited concert. Following an initial email complaint with a pathetic response from Opulent Living, I phoned the next morning only to be on hold for 5 minutes due to operators being busy with other customers. I therefore left a rather angry voicemail message, to which I would have expected a more sincere apology in return, but did I - NO! Eventually reallocated another (clutter-free) room, but I’d still class the cleanliness of this apartment complex as substandard. I expect my security deposit to be fully refunded (and more for being severely inconvenienced on our first night)! Plus I don’t like the concept of providing such personal financial details via email - your bank would never ask you to do that so why would you here! Not good value for money - I shan’t be staying here again! I found the initial experience completely diabolical.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Lachaunte

Liked: Cleanliness, room comfort, communication

Home away from home

My stay at the union bank apartments this week end was a quality stay 10/10 quality.with the apartments being within walking distance of everything you save massive on travel money and the apartments become your small home away from home witch is a nice feeling to have it also comes with a jacuzzi bath which is very relaxing after a long day in Liverpool.100% will be staying here again and the only down side was there’s construction outside the building so it can be a bit scary to find it a night but other than that it’s great 😌
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
The apartment was very clean good clean comfortable bed.There we’re 4 people in our apartment so had to use the sofa bed which was very uncomfortable so pleased we were only staying for 2 nights.Wish I had booked a 2 bedroom apartment but I will know for next time.Excellent value will definitely stay at these apartments again.Good communication with instructions on how to enter and depart . Everything you need is provided for you.Will definitely use uk.Hotels.com again and recommend them highly.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

alexa

Liked: Cleanliness, room comfort
Disliked: Communication

Nice apartment, poor customer service

The apartment was nice, the customer service was not. I received nothing in respect of checking in until I had to ring several times (holding for extended periods each time). I was then sent documents to sign, had to provide a photograph of ID and a deposit to pay. This was sent after I had arrived in Liverpool. This should have been dealt with in advance. It was stressful to have to sit on a kerb and fill these documents out before I was sent check in info - so that I could deposit my luggage. There is a building site next to the apartment which is noisy early in the morning. The TV only had 6 channels - all peculiar ones - no bbc, channel 4 etc. I discovered that there was no aerial connected with the TV. Bizarrely the building opposite my window has fluorescent lights on 24 hours a day and the curtains were not thick. That meant the room was light at night time. I was unable to leave my luggage anywhere so had to take everything with my at 10.30 check out which is inconvenient. It is a shame, I have stayed at these apartments several times before the change of management. The has put me off staying again.
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Leighton

Stayed 5 nights in Jan 2022
Verified

6/10 Okay

Ellie

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Sep 2021