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Aparthotel

smartments Wien Heiligenstadt

Photo gallery for smartments Wien Heiligenstadt

Room
Exterior
Lobby
Bathroom
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchenette
  • Laundry room
  • Free Wi-Fi
  • Refrigerator
  • Microwave
  • Non-smoking
The current price is AU$127
includes taxes & fees
10 May - 11 May

Explore the area

View map
Leopold-Ungar-Platz 3, Vienna, Wien, 1190
  • Place, Karl Marx Hof
    ‪5 min walk‬
  • Place, Danube Bike Path (Vienna)
    ‪8 min walk‬
  • Place, Setagaya Park
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Choose your unit

View all photos for Studio

Room

Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio XL

Room

Studio XL

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Familyapartment

Room

Familyapartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio

Room

Studio

  • Sleeps 2
  • Free Wi-Fi

Studio Xl

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

Family Apartment

  • Sleeps 4
  • Free Wi-Fi

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About the area

Vienna

Döbling, a neighbourhood in Vienna, is home to smartments Wien Heiligenstadt. Vienna State Opera and Schönbrunn Palace are notable landmarks, and travellers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Karl Marx Hof - 5 min walk - 0.4 km
  • Danube Bike Path (Vienna) - 8 min walk - 0.7 km
  • Setagaya Park - 14 min walk - 1.2 km
  • Beethoven-Heiligenstadter-Testament - 15 min walk - 1.3 km
  • Alte Donau - 3 min drive - 2.5 km

Getting around

  • Vienna Heiligenstadt Station - 2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kekko - ‬15 min walk
  • ‪Restaurant Coretto - ‬15 min walk
  • ‪s'Weckerl - ‬2 min walk
  • ‪Pfarrwirt - ‬16 min walk
  • ‪Weingut Mayer am Pfarrplatz - ‬16 min walk

About this property

smartments Wien Heiligenstadt

Along with laundry facilities, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a flat-screen TV. Weekly housekeeping is available.
Smartments Wien Heiligenstadt offers 166 accommodations with espresso makers and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Vienna aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 4.45 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is smartments Wien Heiligenstadt pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at smartments Wien Heiligenstadt?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at smartments Wien Heiligenstadt on 10 May 2026 start from AU$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at smartments Wien Heiligenstadt?

This property doesn't offer parking.

What time is check-in at smartments Wien Heiligenstadt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at smartments Wien Heiligenstadt?

Checkout is at 11:00 AM.

Where is smartments Wien Heiligenstadt located?

Located in Döbling, this aparthotel is 0.5 mi (0.8 km) from Danube Bike Path (Vienna) and 3 mi (4.8 km) from Vienna Christmas Market. Danube River and Millennium City are also within 2 miles (3 km). Vienna Heiligenstadt Station is only a 2-minute walk and Heiligenstadt, 12.-Februar-Platz Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

smartments Wien Heiligenstadt Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 45 out of 86 reviews
Rating 8 - Good. 31 out of 86 reviews
Rating 6 - Okay. 5 out of 86 reviews
Rating 4 - Poor. 4 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Check-in

8.0/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, communication
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

Artur

Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025
Verified

10/10 Excellent

maki

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near to metro station
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Yana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina). Very recommended.
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice and up to the mark
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, communication
Great quality at affordable price
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 11 nights in Jun 2022
Verified

8/10 Good

Bastian

Liked: Property conditions & facilities
Disliked: Communication
It was smart.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Pearl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!) Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too. Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good enough
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Jun 2024
Verified

8/10 Good

ito

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Stayed 4 nights in May 2025
Verified

8/10 Good

MEHDI

Liked: Cleanliness, property conditions & facilities, communication
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect. but The bedsheets were not clean. Fan of Bathroom did not work well.
Stayed 28 nights in Sep 2022
Verified

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great BUT one caution: If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Sarang

Liked: Cleanliness, property conditions & facilities
Everything was ok but the air conditioning did not work and we had to sleep with the window open, so too much light!
Stayed 3 nights in May 2024
Verified

6/10 Okay

Renate

Disliked: Property conditions & facilities, communication
Needs better cleaning. Curtains were dirty. Shower is slippery and small.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Ruqaya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Richie Jay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities
Jamais nettoyé la chambre pendant 7 jours La personne est venue tôt je lui ai demandé de revenir vers 10 heure et elle n'est jamais revenu. J'ai même laisser un messager à la réception qui nas rien réglé
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Gianni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel Smart e dotato di tutti i comfort, praticamente sull’uscita del capolinea della Linea verde U4… Top!
Stayed 2 nights in Oct 2025