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Relais San Lorenzo

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Photo gallery for Relais San Lorenzo

Terrace/patio
Outdoor spa tub
Front of property
Room
Lobby

Reviews

10 out of 10
Exceptional

Highlights

  • Discover nearby landmarks
    Close to Piazza Vecchia

Popular amenities

  • Spa pool on site
  • Buffet breakfast included
  • Garage parking available
  • Italian restaurant
  • Couples spa treatment rooms
  • Free Wi-Fi

Explore the area

View map
Piazza Lorenzo Mascheroni, 9, Bergamo, Lombardy, 24129
  • Place, Piazza Vecchia
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Place, Colleoni Chapel
    ‪5 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪19 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About this property

Relais San Lorenzo

This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking and massage/treatment rooms.
Relais San Lorenzo offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a hot tub.

Children aged under 18 years old are not allowed in the health club or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the health club.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 6663327
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Relais San Lorenzo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relais San Lorenzo?

Valet parking is available for EUR 30 per day.

What time is check-in at Relais San Lorenzo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Relais San Lorenzo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Relais San Lorenzo located?

Located in Città Alta, this luxury hotel is within a 5-minute walk of Donizetti Museum, Palazzo della Ragione and Piazza Vecchia. Colleoni Chapel and Basilica di Santa Maria Maggiore are also within 10 minutes. Bergamo Alta Funicular is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Relais San Lorenzo Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 166 out of 179 reviews
Rating 8 - Good. 10 out of 179 reviews
Rating 6 - Okay. 3 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Super hôtel, personnel attentif aux clients, très bien situé.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova, silenziosa e pulitissima. Nel centro del centro. Prezzo ottimo per quanto offerto (seppur fuori stagione)
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, stanza molto confortevole e personale molto cordiale.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava majoituspaikka loistavalla sijainnilla .Ainoa miinus kylmä kahvi aamiaisella.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good experience...

Really pleased about the overall experience. Really exceptional service and incredible breakfast. Room was good, but not exceptional. Great Milton Brown toiletries. Fantastic location!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New building in old City.

Friendly staff and excellent service, the restaurant could reach out for a lot more though..
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location; Service excellent. Beds a bit hard!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avkopplande och lyxigt

Fantastiskt hotell med en avkopplande och lyxig miljö.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic facilities, extremely comfortable. All members of staff were friendly, attentive and most helpful.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Beds too hard Not enought toiletries
Stayed 1 night in Oct 2019
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Modern Hotel

Staff were excellent, the room though was disappointing for us, in our view it was badly designed, it looked excellent but not at all practical It would have been good to have been informed that the main restaurant was closed, but there were excellent ones close by. Good location
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic The staff are amazing Left my phone on lobby table and they tracked me down before I knew I had lost it
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super!

Hotel bellissimo, camere di qualità e classe, servizio accurato. Ristorante spettacolare, ottima spa e bella terrazza con jacuzzi.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, location and staff. Real gem in the heart of the Citta Alta.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooms and excellent breakfast.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

The Relais San Lorenzo is situated in a perfect location, with the ability to walk out the door and into history. Even the restaurant is integrated into Roman Ruins. The hotel itself is fabulous - clean, modern, comfortable, and with a great breakfast!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very modern and very cool. the restaurant set inside ruins was incredible. bergamot is a beautiful city
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Bergamo

The hotel was just perfect, beautiful, clean, great service and perfect location. There is not better place in Bergamo than Relais San Lorenzo
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito confortável e de bom gosto. O restaurante foi construído em meio a ruínas no subsolo. Excelebte café da manhã. Todos os funcionários foram muito simpáticos.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FANTASTISK

FANTASTISK; hotell, service, personale, historie, beliggenhet. ALT
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr stylisch, super Garage ,tolle Lage , sehr gutes Frühstück, Personal sehr hilfsbereit und freundlich. Dieses Hotel sucht seinesgleichen.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flott beliggenhet, super service og topp standard!
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Philip B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at Relais San Lorenzo

The entire staff was friendly and always very helpful. We had stopped for lunch before staying there on the way to another destination in Italy just to see the accommodations and they couldn’t have been nicer! Our room was wonderful, the spa delightful and dinner was amazing. It’s location couldn’t be better right at the end of the old Town. It was our last night in Italy with a plane out of Milan at 1:15 and it was simple leaving at 9 after a great breakfast in their unique cavern restaurant. We’d stay there again unquestionably.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I are not your "typical" couple. However, EVERY staff member made us feel welcomed and they were very attentive and loving. This location is a little hidden but that's what we were looking for because we like small and quaint. It is very clean and dust free. The room we got was close to the elevator so it was very noisy and became a bit aggravating. That wanted to change our room but we just didn't want to pack all our things and move. That was a plus for us. I was celebrating my birthday and Dana an Paslo (owner) made a special connotation in celebration for me. She was very personable and invited us back, The conversation did not seem forced like she was trying to appease us because we were patrons. It felt like a genuine care for our return. There is breakfast included and it is very filling. There is a selection of fruit, breads, cheeses and meats. Also there is a menu that you can order eggs any way you like, bacon and sausage. These are included. They also have other items for a small fee. However, it is very filling and satisfying and I don't think you would have to purchase additional. A couple of days we had tours that began before breakfast started but we still was offered a "box" breakfast that was delivered to our room prior to departure. The "box" was actually a hefty bag that had more than enough in it to keep you full for several hours. It pretty much had everything. If we are ever back in Bergamo, we definitely will stay here.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel parfaitement situé et luxueux

Hotel situé au cœur de la vieille ville. L’architecture permet d’y être au calme, mais au prix d’une absence de vue sur la ville environnante et la campagne. Le style du bâtiment est très années 70/80 ce qui surprend au milieu de maisons et d’églises multi-centenaires. Les chambres sont modernes, agréables, assez luxueuses, mais il y manque deux ou trois prises électriques. Service impeccable et remarquable restaurant en sous-sol au milieu des vestiges anciens.
Stayed 1 night in Apr 2019

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