Located in Queenstown City Centre, a neighbourhood in Queenstown, Queenstown House Lakeside Apartments is in a shopping district. Coronet Peak Ski Area and The Remarkables Ski Area are worth checking out if an activity is on the agenda. Travelling with kids? Consider Underwater Observatory and Queenstown Mini Golf. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with ziplining, cycling and skydiving.
This smoke-free apartment building features concierge services, laundry facilities and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a communal living room and multilingual staff assistance are on-site. Each apartment provides a Smart TV with satellite channels, plus a kitchenette with a stovetop, a microwave and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a washing machine and a dining area.
Queenstown House Lakeside Apartments offers 6 accommodations, which are accessible via exterior corridors and feature a safe and complimentary slippers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Pillowtop beds feature down duvets and premium bedding. Accommodation at this 5-star apartment has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, hairdryers and toothbrushes and toothpaste.
This Queenstown apartment provides complimentary wireless Internet access. 32-cm Smart televisions come with premium satellite channels, Netflix and smart speakers. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Amenities
Kitchen
Washing machine
Parking included
Free WiFi
Babysitting
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 60.0 per day.
Payment types
Important information
Optional extras
Rollaway bed fee: NZD 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Frequently asked questions
Is Queenstown House Lakeside Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Queenstown House Lakeside Apartments?
Self-parking is free at this property.
What time is check-in at Queenstown House Lakeside Apartments?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Queenstown House Lakeside Apartments?
Checkout is at 10:00 AM.
Where is Queenstown House Lakeside Apartments located?
This family-friendly Queenstown apartment building is located in a shopping district, within a 5-minute walk of Lake Wakatipu, Steamer Wharf and Creative Queenstown Arts & Crafts Market. SKYCITY Wharf Casino and TSS Earnslaw Steamship are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Queenstown House Lakeside Apartments Reviews
Reviews
9.8
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely unit and perfect location. It was a wonderful stay!!
Shilpa
Stayed 3 nights in Dec 2025
Verified
8/10 Good
Avalon
13 Nov 2025
Liked: Cleanliness, amenities, communication
Location was great
Avalon
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
CAROLINE
7 Dec 2025
Liked: Cleanliness, amenities, communication
Amazing location room was just wonderful with such attention to detail. Washing machine and dryer for guests was really handy!
CAROLINE
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Heather
27 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location overlooking the lake, and walkjng distance to bars, restaurants and shopping.
Apartment was spotlessly clean, and they provided a range of facilities to ensure our comfort. Woild have loved to stay longer.
Heather
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Stephen
21 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Easy walks to dining and shopping, and a beautiful view of the lake from Room 3 balcony. Couldn't have been more comfortable. Only suggestion is to paint lines for parking spaces and assign them to rooms.
Stephen
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Tiana
8 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and a lot of space. Very central location
Tiana
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Jaime
15 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay, 2 minute walk into town and 14 minute drive from the airport, the service and communication was amazing and the most beautiful view to wake up to every morning we will definitely be back!
Jaime
Stayed 6 nights in Aug 2025
Verified
10/10 Excellent
Courtney
25 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is exceptionally clean and has stunning views.
Courtney
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Gordon James
26 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Amazing views & great location. Unit was Very clean & furnished beautifully. Highly recommend.
Loretta
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Leonie
28 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautifully maintained property with stunning views.
Leonie
Stayed 2 nights in Mar 2025
Verified
8/10 Good
Natalie
20 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay here and found it so easy to walk a few minutes into the shopping and eating area of Queenstown! The view from the apartment was incredible and we didn’t want to leave. The amenities were great, well considered and everything worked as it should. Would stay again and highly recommend to others. The bonus was use of complimentary washer and dryer!
Natalie
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
Antonio
27 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The views and close to town
Antonio
Stayed 4 nights in Mar 2024
Verified
8/10 Good
Ronald
20 Aug 2025
Liked: Cleanliness, room comfort, communication
Great location and amenity.
Aside from the initial check in delay, (the staff put the keys in the wrong lock box and we had to find a way to contact the manager without being able to call because of our phone plan). Everything else went fine and the apartment location is superb. Lake front view and walking distance to town.
Ronald
Stayed 7 nights in Aug 2025
Verified
10/10 Excellent
Rebecca
27 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication and assistance by managers/owners. Property in great location and ground floor unit very easy access. Very modern and functional but could do with some more towel hanging options. We will definitely look here as our first accommodation option next time in Queenstown.
Rebecca
Stayed 5 nights in Jul 2025
Verified
10/10 Excellent
Xiao
3 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location, walkable to plenty of restaurants and bars. The property management was very responsive and helpful as well. Highly recommended!
The apartment was clean and comfortable, and the location was great—just a short walk to restaurants and a convenience store.
That said, the pillows were very thin and could definitely be upgraded for better comfort. There was also quite a bit of noise from the road and the neighboring building, which may be something to consider if you're a light sleeper.
Overall, a convenient stay in a well-located spot.
Thomas
Stayed 6 nights in Jul 2025
Verified
8/10 Good
Manchen
16 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful and convenient apartment. Although there is no manager on site but the communication was easy.
Nice view at the lake and everything is walking distance. Will stay there again if we have chance to go back.
Manchen
Stayed 2 nights in Apr 2024
Verified
10/10 Excellent
John
11 Jan 2024
Liked: Cleanliness, room comfort, communication
Location was so convenient. East walk into town along the lake. Apartment was great. Clearly newly redone.
Staff was responsive and check in/out was easy.
Was a great place to stay not having any vehicle.
John
Stayed 4 nights in Jan 2024
Verified
10/10 Excellent
Stephen
22 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great lakeside alternative to the chain hotels that infest Queenstown. Comfortable and attractive apartment, with brilliant view of the lake. Close to town. Managers are off-site, but easy to communicate with and very responsive. I left my phone charger there and they were great about mailing it back to me.
Stephen
Stayed 3 nights in Aug 2024
Verified
10/10 Excellent
Candice
29 Aug 2024
Liked: Cleanliness, amenities, room comfort, communication
Absolutely loved this 1brm apartment on the 1st floor. The photos don't do this apartment justice, it was so modern, clean, and well appointed. Hotel quality amenities including robes, slippers and extra bathroom amenities. The kitchen was well stocked with quality plates and cultery, plenty of utensils to cook with. The apartment was warm upon arrival and the bedding was amazing quality. We look forward to staying again soon!
Candice
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Murray
1 Feb 2024
Liked: Cleanliness, property conditions & facilities, communication
It’s right across the road from the lake and a short walk into the centre of Queenstown where you can find everything you need.
The owner’s information package waiting for us was impressive, complete with many ‘best of’ recommendations for all sorts of things in the area. Bathroom was stocked with anything you may have forgotten to bring. Slippers, comfy robes to use. Spotlessly clean, modern, so well equipped. This was our favourite accommodation so far on this trip. Highly recommended
Murray
Stayed 3 nights in Jan 2024
Verified
10/10 Excellent
Jane
16 July 2024
Liked: Cleanliness, room comfort, communication
True to name - Lakeside Luxury
We just loved our stay here! Just beautifully designed and super comfy beds. Lovely and warm for the middle of winter. Views to the lake just gorgeous - see photo! No trouble with parking. If I was being picky there are a couple of features which were tricky for short people- eg microwave and shelving high but step stool provided, and soap/shampoo dispenser awkwardly placed in the shower above head height. Also the closed in deck we had contained the dining table and chairs but despite separate heating it was a bit too cold to eat out there… These didn’t detract from our stay however. And communication was friendly and prompt. Definitely recommend!
Jane
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
James
10 July 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers Sam and Marianne went above and beyond the call of duty! Visiting from Australia in June, we were originally going to stay only 5 nights in a 1-bedroom apartment, we tested positive for COVID; this required 7-day isolation after the onset of symptoms. The Managers did everything to look after us, and even extended our stay twice so that we could finish our iso at their property. Since neither of us could go shopping for food or medicines, there were many little things I asked for that they were happy to bring me. When I ordered a thermometer and pulse-oximeter from a pharmacy, they picked them up; when asked for fresh ginger root to make ginger tea, and batteries for the pulse-oximeter I had just purchased, they brought me some; when the grocery store that I ordered delivery from had sold out of birthday candles (yes, I spent my birthday in COVID isolation!), they brought me some, along with a bottle of champagne as a birthday present!
The Apartments are exceptional. The beds were supremely comfortable, the water temperature in the sinks and shower were perfect (we had plenty of hot water, and the cold drinking water was nice and cold), and the heating throughout the apartment was excellent. We did some of our own cooking in the kitchenette, which cut down on the amount of Uber Eats delivery during iso. And the view of the mountains and lake from the living room each morning was magical and kept our spirits high during the worst of our COVID symptoms.
James
Stayed 5 nights in Jun 2022
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