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Rakuten STAY VILLA Hakone Sengokuhara

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Photo gallery for Rakuten STAY VILLA Hakone Sengokuhara

Room
Terrace/patio
Exterior
Room
Dining room

Reviews

9.2 out of 10
Wonderful

Highlights

  • Private spa tub
    A rare find - unwind in your own luxurious private space.
  • Discover nearby landmarks
    Walk to Fuji-Hakone-Izu National Park

Popular amenities

  • Private outdoor spa pool
  • Self-parking included
  • Kitchenette
  • Washer/dryer
  • Air-conditioning
  • Deck or patio

Explore the area

View map
1246-748 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪8 min walk‬

Choose your unit

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Room

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

Room

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

8.0 out of 10
Very good
(2 reviews)
  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

Room

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

Room

[North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

Room

[South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

Room

Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for [South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Room

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

In-room dining

[South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for (North Wing 101) Maisonette with Terrace (No-Pets Allowed)

Room

(North Wing 101) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • Free Wi-Fi

View all photos for (North Wing 105) Maisonette with Terrace Pet Friendly

Room

(North Wing 105) Maisonette with Terrace Pet Friendly

  • Sleeps 10
  • Free Wi-Fi

View all photos for (North Wing 103) Maisonette with Terrace (No-Pets Allowed)

Room

(North Wing 103) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • Free Wi-Fi

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Interior
BBQ on a spacious property surrounded by lush natu / Ashigarashimogun Kanagawa
Sengokuhara
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
The price is AU$370
23 June - 24 June
BBQ on a spacious property surrounded by lush natu / Ashigarashimogun Kanagawa

About this property

Rakuten STAY VILLA Hakone Sengokuhara

Along with laundry facilities, this smoke-free holiday home has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. All 6 homes have 3 bedrooms and feature free WiFi. Kitchenettes come with fridges and stovetops, and guests will also find upscale touches, such as outdoor private hot tubs and spring water baths. Change of towels is available on request
Rakuten STAY VILLA Hakone Sengokuhara offers 6 accommodations with outdoor private hot tubs and all-in-one washer/dryers. This accommodation is furnished with desks and dining tables. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and rice cookers.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Property # 70371655
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Rakuten STAY VILLA Hakone Sengokuhara pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rakuten STAY VILLA Hakone Sengokuhara?

Self-parking is free at this property.

What time is check-in at Rakuten STAY VILLA Hakone Sengokuhara?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Rakuten STAY VILLA Hakone Sengokuhara?

Checkout is at 10:00 AM.

Where is Rakuten STAY VILLA Hakone Sengokuhara located?

Located in Sengokuhara, this holiday home is steps from Sengokuhara Onsen and 2.1 mi (3.4 km) from Lake Ashi. Daihakone Country Club and Sengokuhara Susuki Prairie are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Rakuten STAY VILLA Hakone Sengokuhara Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 123 out of 185 reviews
Rating 8 - Good. 47 out of 185 reviews
Rating 6 - Okay. 7 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 3 out of 185 reviews

9.2/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Check-in

8.2/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in & an incredible indoor onsen space.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aniruddha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check in was smooth and the house was spotless. Great amenities.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

YVONNE

Liked: Cleanliness, amenities, communication
Nice layout, comfortable beds, nice kitchen area
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities, communication
good location to drive to all tourist spots.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large, clean, stylish. Beautiful location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Amazing, best stay we have ever had in our lives so far. Heated floors, projector, natural hot spring water bath that’s private, heating, 6 sleeping spaces, etc. massage chair was broken.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
100 % everything is perfect, the onsen, the location. Everything clean and functional!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shad

Liked: Cleanliness, amenities, property conditions & facilities, communication
LOVED the onsen bath, netted area for kids sleeping, and the projection TV. Would stay here again.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

carlos tejada

Liked: Cleanliness, property conditions & facilities, communication
Nice place is new love
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern property with its own private onsen. Loved staying here.
Verified

8/10 Good

Lim

Liked: Cleanliness, listing accuracy
Apartment was clean and fully equipped with all you need Massage chair was a nice addition Downside is inability for late check out, dryer function doesn’t dry enough resulting in repetitive runs and queries during the stay took many hours to be answered Parking was also away and not in front of property which was unexpected
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was bright and spacious. Amenities abundant. The In unit ♨️ hos spring bath was delightful. There was just so much to lobe and enjoy. Close to the bus route. Staff was very helpful with any and all my questions.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Biqi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place itself is excellent, you have everything you need there. It will be great if there’s a better clothes drying system, there’s a way to dry clothing with the heater, but no instructions so you have to figure it out. Also, the hot spring is super hot, if you have kids, be mindful of the faucet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
This place was great for my family and I. They loved the private onsen and overall it was mostly clean. The only downside was the mold on the ceiling in the upstairs bathroom. But other than that, we loved it here.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great furnishings. We enjoyed the indoor onsen, which was already on for us at the right temperature when we arrived. The property has a manual in English which allowed us to understand how to operate all of the major appliances like the microwave oven and the washer / dryer. The check-in process was the most involved of any property we stayed in in Japan.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful home! Great location! Clean! Clear communication! Would love to stay here again!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
The bathroom was amazing! I did not like that the fireplace was not functional and they should have been communication and compensation regarding that just like the broken massage chair. If no luggage accommodation is going to be offered then alternatives should be proposed! It is silly in a smaller city to not offer luggage drop off.
Beautiful upstairs views
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous location and property with a private onsen. If you are looking for a private onsen option that allows you to onset with your family members, this is great. The property was a great size and was far larger than any hotel options that we looked at in a similar category for the region. Clean, and comfortable. It is a little walk away from a convenience store (10 mins), and a bus ride away from most food options. However, it is on several bus routes and was close to attractions in the area. Highly recommend. They do not allow late check out or baggage storage.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hyrum and Susan

Liked: Cleanliness, property conditions & facilities, communication
Gorgeous!
Verified

2/10 Terrible

Alesya

Disliked: Cleanliness, amenities, communication
Disgusting yellow stains on pillows, AC blows out dead fish smell, fireplace doesn’t work, massage chair doesn’t work, baths are smaller than pictured with no window. False advertising, what you see is not what you get and they charge an arm and a leg just to gaslight you
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, amenities, property conditions & facilities
A bit hard to get to as there are many Rakuten Stays in the area so it can get a bit confusing as you are driving into the area to find which lodge is the one you have booked. Also there was a whole in the concrete of our entrance of our bnb and a cricket had made its nest there, so we could hear the cricket the entire night very loudly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great! There were lots of useful things in the property and we enjoyed our stay. One thing we didn't like was that the cushions for outside foot bath were wet before we used them. Others were great and we definitely go back there again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, room comfort, communication

Best accommodation in Japan!

Truly the highest quality and roomiest accommodation I have experienced in Japan. Perfect for families. Every detail was thought of. I hope to stay here again. There is a tablet computer inside where you complete your check-in with a video call, but I couldn’t reach anyone after many attempts in the evening and morning. Check-out was very easy.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

yau yee erica

Liked: Cleanliness, room comfort, communication

Nice place to stay

Excellent experience for stay here. If there's some basic seasoning, it will be perfect. In addition, the pump of washing items is not in good condition. I think it is time to replace a new one.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Todd

Liked: Cleanliness, room comfort, communication
Great amenities, spacious villa with a private onsen bath. If I had one criticism, the main bathroom had a musty, wet rag odor indicating possible mold/mildew growth. Suggest management use bleach solution or a power jet washer to thoroughly clean the bathroom areas. Other than that, family had a good stay and u recommend this property.
Stayed 2 nights in Jan 2025

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