Arona is home to Marinell Collection Palm-Mar. Puerto Colon Marina and Golf del Sur Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tenerife Beaches and Torviscas Beach. Consider Medieval Adventure at Castillo San Miguel for a night out or Siam Park if you're travelling with kids.
2 outdoor pools, a fitness centre and a bar/lounge are available at this smoke-free aparthotel. Other amenities include a poolside bar, a snack bar/deli and self parking. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Added amenities include free WiFi, a sofa bed and an electric kettle.
Marinell Collection Palm-Mar offers 171 air-conditioned accommodations, with complimentary bottles of water. This accommodation is furnished with double sofa beds and dining tables. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.
This Arona aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 42-inch flat-screen televisions come with satellite channels.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 10, per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Covered self-parking fee: EUR 7.50 per night
Pet deposit: EUR 100 per stay
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number ESFCTU0000380160008220880000000000000VV-38-4-00953942, VV-38-4-00953942, ESFCTU0000380160008213640000000000000VV-38-4-00948814, VV-38-4-00948814, ESFCTU0000380160008223230000000000000VV-38-4-00954187, VV-38-4-00954187
Property # 83206403
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Does Marinell Collection Palm-Mar have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 8:00 PM.
How much does it cost to stay at Marinell Collection Palm-Mar?
As of 20 June 2026, prices found for a 1-night stay for 2 adults at Marinell Collection Palm-Mar on 24 June 2026 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Marinell Collection Palm-Mar pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of EUR 100 per stay and a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Marinell Collection Palm-Mar?
Self-parking is available for EUR 7.50 per night.
What time is check-in at Marinell Collection Palm-Mar?
Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Marinell Collection Palm-Mar?
Checkout is at 11:00 AM.
Where is Marinell Collection Palm-Mar located?
This family-friendly Arona aparthotel is within 2 mi (3 km) of Tenerife Beaches, Golf Los Palos and Los Palos Golf Center. Playa De Los Tarajales and Guaza Hill are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Marinell Collection Palm-Mar Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices.
Kassime
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Juha
22 Feb 2026
Liked: Amenities
Disliked: Cleanliness, communication
Service/ room cleaning and general cleanliness. They are not able to manage one cleaning per week to the room, it is beyond belief but looks like cleaning company is leading the accommodation not the front desk. 😁
Juha
Stayed 7 nights in Feb 2026
Verified
10/10 Excellent
Saul Alejandro
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Saul Alejandro
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Stian
28 Dec 2025
All over
Stian
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Oluwatoyin
18 Sept 2025
Liked: Cleanliness, room comfort, communication
Good apartment hotel. Helpful staffs. Nice pool.
Oluwatoyin
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Emma
28 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
Emma
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Saheed
13 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ivan was very helpful and pleasant when i had issues charging my phone. The surrounding area is being developed. Limited bus service from property to main road, so walking or taxi is the only option. Inconvenient at night.
Saheed
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Neneh
9 Aug 2025
Liked: Cleanliness, room comfort, communication
The staff at the reception desk was very friendly, and helpful. We are happy with the customer service at the reception. They were all professional, great service.
Neneh
Stayed 4 nights in Aug 2025
Verified
10/10 Excellent
Mark
20 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facilities and the staff were always polite and helpful
Mark
Stayed 5 nights in Jul 2024
Verified
10/10 Excellent
Yaneidys
26 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was not easy but the place overall is nice, not so many options to eat past 7 pm
Yaneidys
Stayed 3 nights in Jul 2025
Verified
6/10 Okay
Darren
27 Feb 2026
Liked: Communication
Disliked: Amenities
Reception staff where friendly, room was a good size.
Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible.
Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday.
Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
The stay in these apartments where absolutely amazing, comfy bed spacious apartment and the extras of ping pong tables and crazy golf. Staff are so helpful to. Would highly recommend this property to family and friends. Walking distance to all amenities
michelle
Stayed 4 nights in Nov 2024
Verified
10/10 Excellent
ceri
24 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with the property and the grounds. Very few people in the pool in the morning. Always parasols and sunbeds free. Lovely chilled atmopshere. More local shops and resturants than we first realised. Very friendly staff.
We asked for the towels to be changed at an specific date and did not happened … when we asked to be changed we were told that they will change them the day we are living which as you can understand did not made any sense
Overall the property has great amenities
Agustin
Stayed 4 nights in Dec 2024
Verified
4/10 Poor
Jeroen
9 Nov 2023
Disliked: Amenities, property conditions & facilities, communication
Cheap. But really budged location. There was a terrible connection to the city. View was bad. Unfinished apartments from years ago. Really hot sith no airco. Was in november but wot not book in summer!
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
Bindu
Stayed 10 nights in Oct 2025
Verified
2/10 Terrible
O yin
1 Jan 2026
Disliked: Cleanliness, communication
Extremely disappointed with this hotel. I stayed here for eight consecutive nights, and there were cockroaches in both the bathroom and the kitchen sink, which is completely unacceptable. I made complaints twice, yet there was no response until the evening, even though I reported the issue in the morning.
When cockroaches appeared again the second time, the hotel offered to move us to another room on the 3rd floor. However, we only had two nights left, and travelling with a child made moving rooms very inconvenient. This issue should not have happened at all during such a long stay.
Noise insulation was extremely poor. I could even hear snoring from the room upstairs. Every morning around 6 a.m., housekeeping carts and trolley wheels were extremely loud, and staff dragging luggage through the corridors made it impossible to rest.
The bed was very hard, and both the mattress and pillows were extremely uncomfortable, resulting in very poor sleep quality.
The swimming pool also appeared unsafe. I personally witnessed a woman cutting her foot and bleeding due to sharp or damaged tiles on the ground, which raised serious safety concerns.
To be fair, the kitchen, refrigerator, and washing machine were convenient and useful. However, hygiene and safety issues must be properly addressed first, as these are far more important than convenience.
Overall, this stay was far below expectations. I wouldn’t even give 1 star if that were an option. I will not return to this hotel and do
O yin
Stayed 8 nights in Dec 2025
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