Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios

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Photo gallery for Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios

A wooden table with a view of snow-capped mountains, a menu, and a glass of beer.
A snow-covered resort with multiple buildings, ski slopes, and a mountainous backdrop.
An indoor swimming pool with clear water, surrounded by lounge chairs and large windows.
A hotel room with a wooden wall, a sofa, a coffee table, a tea set, and a window with curtains.
A modern living room with a wooden floor, a sofa, a dining table with chairs, a coffee table, and a large window with curtains.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Relax in the indoor pool
    A rare find in this area - enjoy a swim, whatever the weather.
  • Discover nearby landmarks
    Close to Flaine Ski Resort

Popular amenities

  • Ski-in/ski-out access
  • Balcony or patio
  • Spa pool on site
  • Full-service spa
  • Indoor pool
  • Kitchenette

Explore the area

View map
Les Terrasses d'Helios, Araches-la-Frasse, Haute-Savoie, 74300
  • Place, Flaine Ski Resort
    ‪1 min walk‬
  • Place, Gerats Ski Lift
    ‪6 min walk‬
  • Place, Golf Flaine Les Carroz
    ‪14 min walk‬

Choose your unit

View all photos for Appartement 4 personnes - 1 chambre - Balcon

A hotel room with a wooden wall, a sofa, a coffee table, a tea set, and a window with curtains.

Appartement 4 personnes - 1 chambre - Balcon

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Appartement 6 personnes - 2 chambres - Balcon

A modern living room with a flat-screen TV, wooden furniture, a sofa with cushions, a coffee table, and large windows with curtains.

Appartement 6 personnes - 2 chambres - Balcon

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Appartement 8 personnes - 3 chambres - Balcon - Vue montagne

A cozy living room with a sofa, armchairs, a coffee table, and a fireplace.

Appartement 8 personnes - 3 chambres - Balcon - Vue montagne

  • Mountain view
  • 75 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Appartement 6 personnes - 2 chambres - Balcon - Vue montagne

A modern living room with a sofa, coffee table, and chairs. There is a dining area with a table and chairs. The room has wooden walls and a kitchen area with a microwave and oven.

Appartement 6 personnes - 2 chambres - Balcon - Vue montagne

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Apartment 6 people - 2 bedrooms - Sunday

A modern living room with a sofa, coffee table, and chairs. There is a dining area with a table and chairs. The room has wooden walls and a kitchen area with a microwave and oven.

Apartment 6 people - 2 bedrooms - Sunday

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Appartement 4 personnes - 1 chambre - Balcon - Dimanche

A hotel room with a wooden wall, a sofa, a coffee table, a tea set, and a window with curtains.

Appartement 4 personnes - 1 chambre - Balcon - Dimanche

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Appartement 6 personnes- 2 chambres - Balcon - Vue montagne - Dimanche

A modern living room with a sofa, coffee table, and chairs. There is a dining area with a table and chairs. The room has wooden walls and a kitchen area with a microwave and oven.

Appartement 6 personnes- 2 chambres - Balcon - Vue montagne - Dimanche

  • Mountain view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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10.0 out of 10, Exceptional, 6 reviews
The price is AU$1,916
AU$479 per night
includes taxes & fees
12 Apr - 16 Apr 2027
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Frequently asked questions

Does Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios have a pool?

Yes, this property has an indoor pool. Pool access is from 9:30 AM to 8:30 PM.

Is Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios?

Self-parking is available for EUR 90 per week.

What time is check-in at Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios?

Check-in start time: 5:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios located?

Located in the mountains, this ski-in/ski-out residence in Araches-la-Frasse is within 32 mi (52 km) of Lac de Gers and Rouget Waterfall, and close to winter sports, such as cross-country skiing and snowshoeing.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 71 out of 119 reviews
Rating 8 - Good. 39 out of 119 reviews
Rating 6 - Okay. 6 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Check-in

8.6/10

Communication

10/10

Location

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great services on site. Ski school, ski hire, really good (but expensive) supermarket. Nice restaurant.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Friendly staff. Excellent accommodation for a family. Great facilities. Even the sofa bed was very comfortable.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property in a great location. The Table Helios restaurant was a particular highlight, and the staff were great!
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Nice, clean and functional

Nice apartment, clean and spacious. Outstanding staff support.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful setting, quiet, ski in/ski out access was great. Wonderful facilities to enjoy after a day on the slopes - pool, jacuzzi, sauna and steam. Handy on site shop which had everything we needed for a week of self catering. Friendly and helpful staff.
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Good value for money for a summer stay

Fairly new hotel in good condition. Full equipped apartment in high quality.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Spectacular

Good residence for the family. We booked the top of the range suite, had 2 bathrooms. All the conveniences were there except a washing machine but fine for a stay less than a week. The property was very clean when we checked in and we returned it in a fairly clean state. The spa is good and the putside hot tub with views of the mountains is spectacular.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent base for a family skiing holiday! Flaine is not a particularly attractive resort but the skiing is very good and the Residence where we stayed was comfortable and well located. Ski shop, local supermarket, parking and restaurant all within the complex. Ski in/out. Would recommend.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed here with our 1 and 3 year old kids. The apartment was immaculate and the facilities were ideal for us with 2 bathrooms and 2 bedrooms. There is a play area in the foyer and they provided us with a "baby pack", which consisted of a cot, high chair and changing mat. I would strongly recommend this place and would happily return with our 2 in future years.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Better than expected stayed in 6 bedroom apartment 2 bathrooms well stocked kitchen full of gadgets, only downside was parking £25 and no guarantee of a space as we were late back each evening after watching 5 stages of the TDF
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
We had a lovely stay in the 2 bedroom apartment on the top floor of the residence. We picked a Mountain View and it was a stunning view over the mountains! The sofa bed in the apartment was very large and comfortable and so were the beds. Very bijou kitchen but was fine if not cooking much. Could have benefited from an oven. Had a Spar supermarket below but limited choice and quite expensive. Could have helped if the residence had its own bar and restaurant. Not sure it felt like a five star rated hotel. The area itself in April wasn’t brilliant for ski in ski out but I expect much better in peak season. We managed to ski out but not back as this lift was closed. The free shuttle bus was on time but was absolutely crammed full of people, even to the point you couldn’t get on when returning from the slopes to the hotel. A good 10-15 min walk into the main area of Flaine. We found it to be a little disappointing for places to eat or bars to have a drink. We ended up at the Rockypop hotel every evening for a drink. Not great for Apre ski if that is what you are after Or gourmet dining. Very limited choice.
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, communication

Unacceptable for a 5 star property

Dear Pierre & Vacances Customer Service, I am writing to reiterate my disappointment and provide further crucial details regarding my recent stay at Résidence premium Les Terrasses d'Hélios from March 17th to March 21st, 2025. This was my third reservation at this hotel, as I have always appreciated the Grand Massif area and have had positive experiences at your establishment in the past. My booking was made in advance. Upon arrival on March 17th, I was informed that my room was not yet ready, which I understood. However, upon entering the apartment after receiving notification, I was immediately struck by a very strong and unpleasant odor of fish and other food emanating from the lounge area. Further inspection revealed a running dishwasher containing dirty cutlery and plates. Additionally, the cutlery and plates in the kitchen cupboards also had a noticeable smell of fish. The pervasive odor in the lounge was so severe that it rendered the space unusable. Throughout my four-night stay, I was unable to sit or relax in the lounge due to the offensive smell. I reported this issue to the reception desk and spoke with the manager. While he did offer an alternative room the following evening (my third day), this room was located on the second floor, lacked the pleasant views I had in my original room, and was smaller in size. For these reasons, and due to the disruption of moving so late into my short break, I declined this offer. As I was traveling alone on this occasion, hoping
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Juste parfait
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Apartamento excelente, tudo novo, bem equipado, cama confortável, cozinha e estrutura de apoio, com lavanderia, ski locker, garagem coberta. Apartamento com bela vista da montanha e fácil acesso às pistas de ski (ski in e ski out).
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Room comfort, communication

Hôtel sympa tout confort

La résidence est très sympa et bien équipée . Assez excentree de la place principale mais proche des départs de beaucoup de randonnées. Les appartements sont confortables . Literie top Belle vue depuis le balcon Piscine et jacuzzi un peu froids vu les températures que nous avons eues .
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Excellent sejour

Nous avons apprécié notre séjour en famille dans un logement propre, très bien équipé. Le personnel d’accueil avec Abdel, Silvas et Candice était très professionnel et toujours dans prêt à répondre à nos demandes. Nous avons apprécié le jacuzzi, sauna, hammam et piscine après nos randos! Excellent séjour
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Super godt sted

Meget familievenlig og beliggenheden i top lige direkte ud til løjperne. Indkøb og skileje i direkte forbindelse til hotellet. Faciliteter med svimmingpool mm perfekt. Personalet meget venlig og imødekommende.
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nous avons adoré les paysages et le cadre. les pistes de randonnées sont directement au pied de la résidence. Résidence et infrastructure propre.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Dejligt sted

Så smukt et sted højt oppe i bjergene med flotte vandrestier. Der er gode aktiviteter for børn i gåafstand og et skønt pool/spa område. Vi boede i en super skøn lejlighed med god plads og et fint lille køllen så man ikke behøver tage ud at spise hver dag. Ligger en lille times kørsel fra Mont Blanc. Vi kommer igen!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Dejligt sted

Så smukt et sted højt oppe i bjergene med flotte vandrestier. Der er gode aktiviteter for børn i gåafstand og et skønt pool/spa område. Vi boede i en super skøn lejlighed med god plads og et fint lille køllen så man ikke behøver tage ud at spise hver dag. Ligger en lille times kørsel fra Mont Blanc. Vi kommer igen!
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Le 1 chambre très petit, dommage qu' un seul ascenseur sur 2 fonctionnait en 8 jours vous n'avez pas réglé le problème et l'attente était longue. Dommage Très déçu par la salle de sport, très peu équipé aucun appareil de musculation ou haltères A part ça très bon séjour
Stayed 6 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Mitigé par la situation et les nuisances sonores

L’établissement est très bien, propre, confortable . Le personnel est très agréable. Il est situé proche de la station de Flaine à 12 minutes des Carroz d’Araches. L’été il y a des navettes entre Cluses et Flaine. Il y a un arrêt proche du Pierre et Vacances. Elles s’arrêtent assez tôt en fin de journée, il est donc impossible d’imaginer passer la soirée en dehors de l’établissement (à moins de reprendre sa voiture). Personnellement, nous pensions que l’établissement était plus proche d’arrache la Frasse, des Carroz qui sont des lieux plus authentiques, plus montagnards que Flaine qui est trop bétonnée à notre goût (pour skier c’est peut-être moins gênant visuellement que l’été sans neige…). Nous étions deux dans un logement pour 4 personnes. Il était très bien équipé, très propre. En revanche, malgré que nous avions demandé une vue montagne et une chambre au calme, 2 mois avant notre arrivée, par message et par téléphone (72h avant), on nous a placé juste au dessus de la réception (appartement 207). La réception nous a dit que c’était parce que nous venions du dimanche au dimanche…Nous avons subi d’importantes nuisances sonores tard le soir et dès 5h00 du matin (livraisons, fumeurs qui sortent et s’expriment très fort, poubelles, arrivées, départs etc.) et nous étions face au chantier du nouveau complexe Belambra avec de gros travaux (taille de pierre, terrassement, livraison, camions chantier etc.)…Nous sommes repartis encore plus fatigués qu’à notre arrivée et 10h de route
Stayed 7 nights in Aug 2023
Verified review

6/10 Okay

Liked: Room comfort

Dont expect 5-stars

To call this place 5 star does call for high expectations - they were not meet. Place not clean
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Skiing holiday with young children

Brilliant accommodation for ski in ski out holiday. Great facilities. Spar shop and ski hire and restaurant underneath hotel. Lovely kids area and fireplace in the reception. Apartments well equipped and modern. Wonderful swimming pool with sauna, steam room and outdoor jacuzzi. Will definitely return.
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Magnifique endroit ! Nous sommes émerveillés

Magnifique semaine grâce à la résidence sublime confort spa personnel propreté tout y est , On se sent privilégié sur place ! Nous y retournerons ! Flaine est une ville très bien située . Super randos ! Super spa des vacances très reposantes et ressourçantes !!!!! Cadre idyllique !! Tout était parfait 20/20 !!!!!
Stayed 7 nights in Jul 2021

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