Apartment

Charlie Jockey Pinheiros

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Photo gallery for Charlie Jockey Pinheiros

A modern living room with a flat-screen TV on a wooden stand, a sofa, a small table with a lamp, and a view of a cityscape through large windows.
A modern hotel room with a large window, a desk with a computer, a chair, and a small table.
A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.
A spacious lobby with a wooden reception desk, a modern ceiling design, and large glass windows.
A modern building with large windows, a central atrium, and a landscaped area with grass and trees.

Reviews

8.8 out of 10
Excellent

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Walk to Shopping Eldorado

Popular amenities

  • Balcony
  • Outdoor pool
  • Self-parking included
  • Air-conditioning
  • Free Wi-Fi
  • 24-hour fitness centre

Explore the area

View map
R. Bento Frias 155, São Paulo, SP, 05423-050
  • Place, Shopping Eldorado
    ‪10 min walk‬
  • Place, Teatro das Artes
    ‪11 min walk‬
  • Place, Brigadeiro Faria Lima Avenue
    ‪16 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Choose your unit

View all photos for Studio com Varanda Casal

A modern hotel room with a large window, a sofa, a desk with a laptop, and a bed with orange pillows.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Superior Casal

A modern balcony with a round seating area, a potted plant, and a city view.

Studio Superior Casal

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a bed, a sofa, a desk, and a kitchenette.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Charlie Jockey Pinheiros

This smoke-free apartment building features an outdoor pool, a 24-hour fitness centre and laundry facilities. Self parking is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a Smart TV with digital channels, and other amenities include free WiFi and a balcony.
Charlie Jockey Pinheiros offers 50 air-conditioned accommodations with espresso makers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This São Paulo apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness centre.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 8 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Property # 89280337
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Charlie Jockey Pinheiros have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from July 8 2026 until December 31 2026 (dates subject to change).

Is Charlie Jockey Pinheiros pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charlie Jockey Pinheiros?

Self-parking is free at this property.

What time is check-in at Charlie Jockey Pinheiros?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Charlie Jockey Pinheiros?

Checkout is at 11:00 AM.

Where is Charlie Jockey Pinheiros located?

Located in Morumbi, this apartment building is 0.6 mi (0.9 km) from Shopping Eldorado and 3 mi (4.8 km) from MorumBIS. Brigadeiro Faria Lima Avenue and Iguatemi Shopping Center are also within 2 miles (3 km). Butanta Station is 9 minutes by foot and Sao Paulo Hebraica-Reboucas Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Charlie Jockey Pinheiros Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 162 out of 244 reviews
Rating 8 - Good. 42 out of 244 reviews
Rating 6 - Okay. 23 out of 244 reviews
Rating 4 - Poor. 4 out of 244 reviews
Rating 2 - Terrible. 13 out of 244 reviews

8.8/10

Cleanliness

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Check-in

8.4/10

Communication

9.4/10

Listing accuracy

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness
Easy ins and outs of the hotel. A bit noisy and dirty.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, exactly as the picture. Amazing view
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I loved this place. When I came back to SP I will stay there for sure. Thanks
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
New well designed comfortable neat
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I was never able to check-in at the property. The system is flawed and there's no one to assist you. Really bad experience!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication
Bathroom sink clogged, no daily service, communication pretty bad
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication

Amazing property & location - communic needs work

I booked two different Charlie stays this month, both in São Paulo. From what I have seen and experienced, all of Charlie’s properties are simply gorgeous, super clean, modern, and well located. Honestly no complaints whatsoever about the property itself, however, I will note two things the business should work on: 1) check ins were very disorganized and complicated. Both times I booked with Charlie, instructions were not sent by check-in time. I had to message them via WhatsApp and wait for a response for me to get the door code which took about 30 mins the first time and the second time they only answered the guy at the building’s front desk, and only answered me a longer while later. 2) I did require some assistance throughout my stay and my questions went unanswered completely.
Stayed 6 nights in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, communication
As soon as get in the room I realized that that tv remote control wasn't working, battery died. I reached out for help and they suggested me to use the batteries from the AC (what?) let alone AC and TV remote do not use the same batteries. The room smelled sewer, all the time, very strong smell. 8 am on Saturday there was working on the floor, waking up everyone on the floor. On Sunday there was an alarming beeping all they long on the floor. Never again. I do not recommend and I am not coming back.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was looking for a nice place with a Jacuzzi spend a nice evening. First issue was that they don't have a person to call - you just have to talk to a robot in whatsapp and only after 10-15 minutes pattern of answers (in portuguese) you get a live person. Check in starts at 3PM - there was no information about apartment number or room. Only after spending 30 minutes talking to robots I managed to get to a live person and they chatted me the room number and access code. As soon as we got there, we saw that the jacuzzi is barely working and again (30 minutes robot), asked to cancel our reservation and get refunded - to what we were told that it was booked with expedia and not with them directly, so it's non refundable. The room also ended up having no internet connection, and a broken oven and stove (thus impossible to cook dinner). Every single time I had to wait to pass the robot conversation in order to talk to someone, everytime I was basically told that "oh well, the room is there, you have a bed, so why you want to cancel". Ruined evening because of useless service of Charlie and braindead support. In the end, paid for the most expensive room they had and ended up with just a working bed, no jacuzzi, no kitchen, no internet...
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Tudo perfeito. Padrão charlie. Só um comentário que o Cooktop não estava funcionando
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente acomodação, ótima localização e segurança.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
O ambiente é ótimo e atendeu às minhas necessidades. Tem estacionamento no local o que é ótimo! Eu estava vindo de uma viagem longa e me senti mais segura. Fui muito bem atendida e o check in é fácil. Apenas a torneira do banheiro que estava um pouco frouxa e a máquina de café expresso não estava funcionando. Mas sem problemas.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
o Hotel é muito bem localizado, o apto é excelente eu recomendaria sempre obs. façam o check-in antes o app é um pouco confuso e você só entra com o FaceID já feito
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
El check in fue caótico. No encontraban la reserva. Me costó muchísimo que habilitaran mi ingreso. Todo vía whats app. Se supone que deberían tener presente mi ingreso ese día. El código de reserva interno no coincidía con el código de Hotel.com Por otra parte, la ducha higiénica (bidet) no estaba en condiciones. Esto para mí es fundamental al momento de elegir un hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Quarto limpo, espaçoso, organizado, otima vista tudo tranquilo.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Local conforme descrito, ambiente limpo, agradável e bom atendimento.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Quarto limpo e idêntico ao da foto. Fácil de estacionar, bem localizado. Funcionários educados e check in rápido e prático.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Communication
Excelente localização, prédio novo e bem cuidado. O quarto é exclusivamente para hospedagem rápida, funciona muito bem!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Escoamento da pia do banheiro bem ruim!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
O apartamento é confortável e bem localizado, mas mal conservado. Encontrei vários problemas no banheiro: A lâmpada não funcionava, o ralo do box e da pia demoravam para escoar a água e a torneira estava descolada da pia. Na cozinha, não haviam louças e talheres suficientes para duas pessoas conforme reserva. Tinha apenas 1 copo, 1 xícara, talheres faltando e o forno estava sujo por dentro. Também achei que a limpeza do quarto deixou a desejar.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Gostei do quarto, comodidades, recepção deixou a desejar. Obrigada 🙏
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Bom. Faltou detergente. O travesseiro muito baixo. Os funcionários muito atencioso.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Super aconchegante e confortável o ap. Recomendo!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Amenities, communication
Disliked: Cleanliness
Infelizmente o quarto estava bem sujo, banheiro sujo com exaustor imundo, muita poeira nos móveis e lixo cheio... Tirando isso, a equipe é super atenciosa, a segurança é ótima, estacionamento muito bom! Já ficamos outras duas vezes na rede Charlie em outros locais de sp e não tivemos o problema da sujeira, acredito ser um fato isolado.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
O quarto era muito lindo e limpo, ambiente arejado, vista incrivel, boa localização. Apesar da dificuldade para entrar no quarto, gostei muito da estadia.
Stayed 2 nights in Nov 2025