Aparthotel

Pan Pacific Serviced Suites Nairobi

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Photo gallery for Pan Pacific Serviced Suites Nairobi

A modern high-rise hotel with multiple floors, large windows, and a well-lit facade.
Property video
A modern living room with a sofa, armchair, coffee table, and dining area.
A modern living room with a large sofa, a coffee table, and a dining area with a table and chairs.
A modern living room with a sofa, two armchairs, a coffee table, and a dining area with a table and chairs.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Near Sarit Centre

Popular amenities

  • Furnished balcony
  • Bar and lounge
  • Restaurant
  • Room service
  • Outdoor pool
  • On-site fitness centre
The current price is AU$340
includes taxes & fees
21 Feb - 22 Feb 2027

Explore the area

View map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Place, University of Nairobi
    ‪10 min walk‬
  • Place, Nairobi National Museum
    ‪10 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Choose your unit

View all photos for One Bedroom Suite King

A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a lamp.

One Bedroom Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

Room

One Bedroom Deluxe Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

A modern living room with a flat-screen TV, a bookshelf, a sofa, and a coffee table.

One Bedroom Premier Suite King

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

A modern living room with a sofa, two coffee tables, and a kitchen area with a bar counter.

Two Bedroom Suite King & Twin

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Suite King & Queen

A modern living room with a sofa, two coffee tables, and a kitchen area with a bar counter.

Two Bedroom Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

A modern living room with a sofa, two coffee tables, and a kitchen area with a bar counter.

Two Bedroom Deluxe Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

A modern living room with a large sofa, a coffee table, and a dining area with a table and chairs.

Four Bedroom Penthouse

  • City view
  • 309 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

View all photos for Deluxe Suite, 3 Bedrooms

A hotel room with a bed, two bedside lamps, a grey headboard, and a walk-in closet with hanging clothes.

Deluxe Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms

A modern living room with a sofa, two armchairs, a coffee table, and a dining area with a table and chairs.

Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Deluxe Suite King

A modern kitchen with a central island, a microwave, and a fruit bowl.

One Bedroom Deluxe Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

A hotel room with a large bed, a flat-screen TV, and a city view through floor-to-ceiling windows.

Two Bedroom Suite King & Twin

  • Sleeps 4
  • 1 Queen Bed OR 1 King Bed

View all photos for One Bedroom Suite King

Room

One Bedroom Suite King

  • Sleeps 2
  • 1 King Bed

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About this property

Pan Pacific Serviced Suites Nairobi

An outdoor pool, a restaurant and a fitness centre are available at this aparthotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as bathrobes and slippers.
Pan Pacific Serviced Suites Nairobi offers 128 accommodations with all-in-one washer/dryers and complimentary bottles of water. Rooms open to furnished balconies. This individually furnished accommodation has separate sitting areas and includes dining tables and kitchen islands. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

43-inch Smart televisions come with satellite channels. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet (varies based on length of stay), plus a deposit of USD 15 per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 90933846
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Pan Pacific Serviced Suites Nairobi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pan Pacific Serviced Suites Nairobi?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Nairobi on 21 Feb 2027 start from AU$340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Serviced Suites Nairobi pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per night.

What time is check-in at Pan Pacific Serviced Suites Nairobi?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Nairobi?

Checkout is at 10:00 AM.

Does Pan Pacific Serviced Suites Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Pan Pacific Serviced Suites Nairobi located?

Located in Westlands, this luxury aparthotel is 0.8 mi (1.3 km) from Sarit Centre, and within 3 mi (5 km) of Aga Khan University Hospital, Nairobi and Kenyatta International Convention Centre. United Nations Office at Nairobi and Village Market are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 49 out of 59 reviews
Rating 8 - Good. 7 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
All top enjoyed the stay very much
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Kind people and great accommodation
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This hotel and rooms are the best I have stayed in kenya and africa. Im very happy with staff and everything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property highly recommended.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Very accommodating staff, clean rooms, nice that it's connected to the GTC including a Carrefour for small necessities, water, and snacks!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and quiet perfectly and staff were very friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean security great staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great place and read it clean. Excellent service.
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities
Very cozy..
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great time at Pan Pacific and will be coming back again. The staff were excellent, security was great, suite was large and well appointed and being directly attached to the GTC mall made it easy to get to additional reataurants, grocery store, pharmacy and more. I also made good use of the gym and outdoor pool.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great service
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed my stay at the Pan Pacific! Check-in was smooth and easy and everyone at the front desk was welcoming and helpful. My room exceeded expectations and there was plenty of space to relax, the bed was very comfortable, and the shower was perfect for coming back from a multi day safari! There’s a Carrefour grocery store available with fresh fruits and other items that can be taken back to the room and prepared in the furnished kitchen. I’d definitely stay here again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Spotless
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The kitchen is very sparse. Needs more cooking utensils, more pans and some basic seasoning like salt and pepper or.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Everything about the room and location is 5 star, I was comfortable and relaxed with a lot of space and the team were all helpful. I have only reduced this by 1 star because my booked car was not there to collect me from the airport and I would have been waiting over an hour if I had not got a taxi. Everyone was apologetic but if I had been a single woman or anxious this would have been a very bad start
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful unit,have everything you. Pool was to cold,but it was Beautiful and clean.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
All nice
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, communication
Suites were spacious, facilities are good for long length stay. Club next door - heard thumping noise all night. Floors smelled of food being cooked all night & seeped into out flat. Dining options are not great.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safety. Clean. Convenience
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property with good accommodations. Can use better cleaning of the suites. And driver transportation is overpriced. Was told one price to go to Serit mall and was taken to another mall that cost more and was useless. Cheaper to uber.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023