Apartment

Town House Jiwa in Provenza

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Photo gallery for Town House Jiwa in Provenza

A modern hotel room with a bed, a sitting area, a TV, a bathroom with a bathtub, and a dining area.
A cozy room with a sofa, a purple chair, a round table with drinks, a TV, and a view of the outdoors.
A kitchen with a wooden bar stool seating area, a window with a view of the kitchen, and a shelf with various kitchen items.
A bathroom with a bathtub, a chair, a small table with a vase, and a mirror on the wall.
A modern kitchen with a dining area, wooden flooring, and a view to the living room.

Reviews

7.2 out of 10
Good

Highlights

  • Private spa tub
    A rare find - unwind in your own luxurious private space.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Poblado Park

Popular amenities

  • Private indoor spa pool
  • Housekeeping
  • Dog-friendly
  • Air-conditioning
  • Free Wi-Fi
  • 24-hour airport shuttle available

Explore the area

View map
8a75 Cra. 36, Medellín, Antioquia, 050021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪7 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Choose your unit

View all photos for Loft (Aura)

A modern bedroom with a large bed, a desk, and a chair.

Loft (Aura)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft (Caribbean)

A bedroom with a bed, bedside table, lamp, wall decor, and a chair.

Loft (Caribbean)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft (Terra)

Two glasses of a yellow beverage with strawberries, a bowl of strawberries, and a bowl of fries on a white surface near a bathtub.

Loft (Terra)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Infinity)

A bedroom with a bed, pillows, a bedside table, a wall-mounted shelf with a lamp, and a refrigerator.

Loft (Infinity)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft (Mediterraneo)

A compact kitchen with a refrigerator, microwave, and a small dining area with a chair and a table.

Loft (Mediterraneo)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A modern hotel room with a bed, a sitting area, a TV, a bathroom with a bathtub, and a dining area.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft (Orange)

A hotel room with a bed, a TV, a desk, a chair, a small table, a vase with flowers, and a window.

Loft (Orange)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

A modern kitchen with a dining area, wooden flooring, and a view to the living room.

Apartment

  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Loft (Boreal)

A bedroom with a wooden headboard, a bed with a colorful blanket, a bedside table with a lamp, and a wall-mounted mirror.

Loft (Boreal)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Town House Jiwa in Provenza

This smoke-free apartment building features concierge services. Each apartment boasts an indoor private hot tub and a jetted bath, while also providing free WiFi and a Smart TV. Added amenities include a separate bath and shower.
Town House Jiwa in Provenza offers 11 air-conditioned accommodations, with indoor private hot tubs. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with in-room jetted baths. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of USD 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 39 per vehicle (one-way, maximum occupancy 8)
  • Pet fee: USD 10 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 56263
Property # 91028421
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Town House Jiwa in Provenza pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at Town House Jiwa in Provenza?

This property doesn't offer parking.

What time is check-in at Town House Jiwa in Provenza?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Town House Jiwa in Provenza?

Checkout is at 11:00 AM.

Does Town House Jiwa in Provenza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 39 per vehicle applies.

Where is Town House Jiwa in Provenza located?

Located in El Poblado, this apartment building is within a 5-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and Medellín Clinic - El Poblado are also within 15 minutes. Poblado Station is 18 minutes by foot.

Town House Jiwa in Provenza Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 11 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 6 out of 23 reviews

7.0/10

Cleanliness

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Check-in

8.0/10

Communication

7.4/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Nice spot out the way convenient
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff great.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Vary nice
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
One of the best properties near Provenza
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place, nice people, near everything
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best hotel in el poblado. In the middle off everything has a balcony jacuzzi kitchen perfect 5stars
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Liked: Communication
Disliked: Property conditions & facilities
You won’t be able to sleep here. Staff are good but available after 1pm
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The manager was constantly on me for nothing. Was on top of me 19 hours before check out asking what time I was leaving. Gave me sheets with a mark on the then charged me for ruining the sheets that must have been 100 years old. Typical Medellin thief Terrible location. Photos don’t show the area. I did not feel safe
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Nightmare when arrive we have problems with the balcony door , shower never work property they don’t give two lets and the remote control of tv never arrive so I never have tv in my room , no cleaning service the only good it’s the ubicaciones I talk many time with fromdesk and they say they are not the owner not recommended
Stayed 4 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
The property is old and out dated, the patio door in my unit didn't lock so I had to put a chair against so no one could come in, the wood on the floor is coming up so I couldn't walk around with out shoes on, no hot water in the sink, the hot tub didn't work, the noise from the disco next door when on all night ever night until 4-5 AM than the construction started at 7 am so you will not sleep, but the staff was very nice that's the only good thing about this property.
Stayed 28 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No housekeeping.So you take your own trash out and clean everything yourself. You have to go buy your own toilet paper after the first roll. No Hot water in the shower or Hot tub so I was never able to enjoy either.Checking in took over a hour because the employee was not around to help. The time of 3:30 was confirmed and he said he was 10 min away but didn’t show up until 4:45, causing us to miss our dinner reservation time. It was someone doing renovations every morning,with loud banging so was unable to get good sleep. Towels are limited and the property has NO SAFE to store valuables. Overall it was just somewhere to leave my bags and take a nap.I will not be staying here again unless some serious changes get made.
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

The worst stay

This is by far the worst hotel. First, it's so hard to find this hotel in person. There is no sign. Also, there is a hotel whose name is almost the same(Provenza Lofts). I went there first. Additionally, the walls of the place were so thin. Other guest's were noisy and the music outside was loud. I couldn't sleep at night at all. First night, the hot water didn't come out. I had to take a cold shower. The refrigerator was noisy and I unplugged the power cable. Next day, the water was leaked from the refrigerator and the floor became wet. At last, when I tried to check out, there was nobody at the frontdesk. I assumed that situation, so I told the frontdesk the check out time in advance. I deposited $100. I needed them to return it to me. I found a person who was responsible for cleaning and he called another person. Finally, I got the deposit. Anyway, don't stay at this place, which will ruin your trip.
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Liked: Communication
Disliked: Room comfort

Can't recommend. Be Careful!

Not sure where to start. I usually try to stay with the positive. So, communication with staff is actually really good. Location of place is really good if you like nightlife. Steps from the action. Now to the more important items. So as much as staff tried I had no hot water for the majority of my stay. It got fixed at the end of the 9 nights. there is a lot of construction going on, and I am sure that is a big part of it. If you don't mind noise and can sleep with it, you will be fine, but if noise is an issue, this would be a hard stop for you. Next, there are no safes in the rooms, and that is usually a big no no, especially in Medellin. Well it bit me good. There was no unaccompanied people in my room while i was in it. But in a pocket where i keep other currency while in that country. My stack of USA money only vanished. I have a certain place I always leave my money when in foreign places and swap back when i leave. Well the US dollars were gone. Again, I was always in the room if another person was there, yet I had money missing. This bag is always in my sight unless I am out of the room. And is in a pocket that would require time to find. So, the no safe rule, It was maybe 300 US and stays in that spot until I am leaving for the airport. Fortunately, they kept it to the US money that was stolen, not my watch or passport etc... but then it would be to obvious as well.
Stayed 10 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excelente ubicación, solo que las paredes son un poco delgadas
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
El personal fue amable.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Es bueno
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Stayed 5 nights in Aug 2023
Verified review

6/10 Okay

Stayed 5 nights in Mar 2023