Aparthotel

Five Star Westlake

An indoor swimming pool with a wooden ceiling, stone walls, and a view of the outdoors.

A spacious lobby with a polished marble floor, a central round table, and seating areas on either side.

A hotel room with a wooden floor, a bed, a desk with a computer, and a bathroom with a shower.

A modern kitchen with wooden cabinets, a dining table, and a built-in oven.

A modern living room with a wooden dining table, a sofa, a TV, and a large window with curtains.

Exceptional

Highlights

Outdoor entertainment area
A rare find — gather and enjoy the dedicated outdoor entertainment space.
Discover nearby landmarks
Near West Lake

Popular amenities

Indoor pool
Self-parking included
Kitchen
Washer/dryer
Air-conditioning
Outdoor entertainment area

Explore the area

162 D. Hoang Hoa Tham Tay Ho, Hanoi, 0000

Place, West Lake
‪3 min walk‬
Place, Embassy of Japan
‪18 min walk‬
Place, Lotte Center Hanoi
‪5 min drive‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪34 min drive‬

Choose your unit

A modern living room with a glass coffee table, a sofa, a TV, and a kitchen area with wooden cabinets and a refrigerator.

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

1 bedroom
Sleeps 2
1 Queen Bed

Deluxe Suite, 1 King Bed, Non Smoking, Balcony

1 bedroom
Sleeps 2
1 King Bed

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Similar properties

Pool
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

22 Jan - 23 Jan 2027

About the area

Hanoi

Located in Hanoi, Five Star Westlake is near a boardwalk. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Thu Le Park are also worth visiting.

View more Aparthotels in Hanoi

What's nearby

West Lake - 3 min walk - 0.3 km
Embassy of Japan - 18 min walk - 1.6 km
Lotte Center Hanoi - 5 min drive - 1.9 km
Quan Thanh Temple - 5 min drive - 1.9 km
Ho Chi Minh Mausoleum - 6 min drive - 2.2 km

Getting around

Cầu Giấy Station - 5 min drive
Hanoi Long Bien Station - 13 min drive
Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

‪Cafe Camy - ‬8 min walk
‪Nollowa Chicken - ‬7 min walk
‪Cafe Tây Hồ - ‬6 min walk
‪Not So Early - ‬8 min walk
‪CƠM TẤM TƯ MẬP - 241 THỤY KHUÊ - ‬5 min walk

About this property

Five Star Westlake

An indoor pool, a sauna and a children's pool are available at this smoke-free aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include free use of bicycles, laundry facilities and tour/ticket assistance. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an all-in-one washing machine and dryer and a rice cooker, and other amenities include free WiFi and a TV.

Five Star Westlake offers 35 air-conditioned accommodations with all-in-one washer/dryers and a safe. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, bidets, hairdryers and toothbrushes and toothpaste.

This Hanoi aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 91206515

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Five Star Westlake have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 9:00 PM.

Is Five Star Westlake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Five Star Westlake ?

Self-parking is free at this property.

What time is check-in at Five Star Westlake ?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at Five Star Westlake ?

Checkout is at noon.

Does Five Star Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-1:00 AM on request. A fee of VND 400000 per vehicle applies.

Where is Five Star Westlake located?

Situated near a boardwalk, this aparthotel is 0.6 mi (0.9 km) from West Lake and 3 mi (4.8 km) from Hoan Kiem Lake. Hanoi Botanical Garden and Embassy of Japan are also within 1 mile (2 km). Cát Linh Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Five Star Westlake Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

10/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Check-in

9.6/10

8 June 2026

Liked: Cleanliness, check-in, communication, listing accuracy

체크인 친절하고 룸에서 바로바로 모든 서비스가 톡 으로 해결되었다 조식이 작지만 알차고 맛있고 수영장은 넓고 조용하고 좋았다 다만 아이들이 놀만한 실내 놀이터가 없어 아쉬웠다! 수영장 물이 좀더 깨끗하게 관리되길 바란다!

Stayed 1 night in Jun 2026

Verified review

10/10 Excellent

Yasufumi

20 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities, communication

部屋は清潔で明るく、スタッフも丁寧

Stayed 2 nights in Jan 2026

Verified review

10/10 Excellent

Yong han

27 May 2024

Liked: Cleanliness, room comfort, communication

이용후기입니다

갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다

Stayed 1 night in May 2024

Verified review

10/10 Excellent

Han

17 Feb 2023

21 June 2023

Liked: Cleanliness, room comfort, communication

Stayed 2 nights in Jun 2023

Five Star Westlake

Choose dates to view prices

Photo gallery for Five Star Westlake

Reviews

Highlights

Popular amenities

Explore the area

Choose your unit

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Balcony

Deluxe Suite, 1 King Bed, Non Smoking, Balcony

Have a question?

Similar properties

Elegant Suites Westlake

About the area

Hanoi

What's nearby

Getting around

Restaurants

About this property

Five Star Westlake

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

Frequently asked questions

Five Star Westlake Reviews

Reviews

Exceptional

10/10

9.2/10

9.8/10

9.0/10

9.6/10

9.4/10

Reviews

10/10 Excellent

Amanda

10/10 Excellent

Kristin

10/10 Excellent

Carolyn

10/10 Excellent

Anthony

10/10 Excellent

My

10/10 Excellent

Carlos

10/10 Excellent

Richard A

Best Apartment Hotel in Hanoi, Vietnam

10/10 Excellent

ERIC

6/10 Okay

YOSHINORI

8/10 Good

Youngwon

10/10 Excellent

Yasufumi

10/10 Excellent

Yong han

이용후기입니다

10/10 Excellent

Han

10/10 Excellent

Hitoshi

10/10 Excellent

MITSUTOSHI

8/10 Good

Michel

10/10 Excellent

MITSUTOSHI