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Aparthotel

El Dorado Royale, All & More Inclusive Adults Only

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Photo gallery for El Dorado Royale, All & More Inclusive Adults Only

A resort with a large pool, palm trees, and a view of the ocean.
Property video
A pool area with lounge chairs, a white sofa, and a view of palm trees and a clear sky.
A spacious lobby with a large chandelier, seating areas, and a reception desk.
A massage therapy session on a wooden deck overlooking the ocean with boats in the background.

Reviews

8.6 out of 10
Excellent

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • On a private beach
    One of the rare properties in the area with its own private beach.

Popular amenities

  • On private beach
  • 6 outdoor pools
  • Spa pool in spa
  • Self-parking included
  • All-inclusive
  • Laundry room
The current price is AU$561
includes taxes & fees
18 Sept - 19 Sept

Explore the area

View map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Paradise Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Choose your unit

View all photos for LUXURY JUNIOR SUITE - MORE INCLUSIVE

A hotel room with a large bed, a desk, a chair, a dining area, and a view of the outdoors.

LUXURY JUNIOR SUITE - MORE INCLUSIVE

  • Park view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for BEACH FRONT JUNIOR SUITE

A living room with a red sofa, a dining table with chairs, and a view of a balcony with a glass door.

BEACH FRONT JUNIOR SUITE

  • Beach view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for SWIM UP JUNIOR SUITE

A pool area with wooden lounge chairs and a clear view of palm trees and a building in the background.

SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

A hotel room with a bed, desk, chairs, a ceiling fan, and a large framed artwork on the wall.

BEACH FRONT SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT SWIM UP SUITE

Room

ROYAL RETREAT SWIM UP SUITE

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT JUNIOR SUITE

Room

ROYAL RETREAT JUNIOR SUITE

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT BEACHFRONT SUITE

A bedroom with a bed, a bathroom with a bathtub, and a ceiling fan.

ROYAL RETREAT BEACHFRONT SUITE

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT DELUXE GARDEN SUITE

A spacious bedroom with a large bed, bedside tables, a desk, and a view of the outdoors.

ROYAL RETREAT DELUXE GARDEN SUITE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Junior

Room

Suite Junior

  • 57 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Suite with Garden View

Room

Double Suite with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Premium

Room

Suite Premium

  • 55 sq m
  • Sleeps 2
  • Free Wi-Fi

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About this property

El Dorado Royale, All & More Inclusive Adults Only

Catch some rays on El Dorado Royale, All & More Inclusive Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted bath and offers free WiFi and a Smart TV. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a separate bath and shower.
El Dorado Royale, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with a safe and complimentary bottles of water. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 02451323
Property # 916205
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does El Dorado Royale, All & More Inclusive Adults Only have a pool?

Yes, this property has 6 outdoor pools.

How much does it cost to stay at El Dorado Royale, All & More Inclusive Adults Only?

As of 8 July 2026, prices found for a 1-night stay for 2 adults at El Dorado Royale, All & More Inclusive Adults Only on 18 Sept 2026 start from AU$561, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Royale, All & More Inclusive Adults Only pet-friendly?

No, only service animals are welcome at the property.

How much is parking at El Dorado Royale, All & More Inclusive Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at El Dorado Royale, All & More Inclusive Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at El Dorado Royale, All & More Inclusive Adults Only?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does El Dorado Royale, All & More Inclusive Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, return fee applies.

Are there all-inclusive benefits at El Dorado Royale, All & More Inclusive Adults Only?

Yes, the property is all-inclusive. Activities include volleyball.

Where is El Dorado Royale, All & More Inclusive Adults Only located?

Nestled on the beach, this Playa del Carmen aparthotel is 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club.

El Dorado Royale, All & More Inclusive Adults Only Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 385 out of 646 reviews
Rating 8 - Good. 139 out of 646 reviews
Rating 6 - Okay. 73 out of 646 reviews
Rating 4 - Poor. 24 out of 646 reviews
Rating 2 - Terrible. 25 out of 646 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Check-in

8.4/10

Communication

8.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff many pools and restaurants
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

mackenzie

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were amazing food was great everything was clean
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

MARK

Liked: Cleanliness, check-in, communication, listing accuracy
Nice quiet place with multiple pools and restaurants
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Danielle Emilie

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing time and LGBTQ friendly 😇
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were very friendly. The pools were great and everytginf was as described! Would definitely recommend this resort!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Carrie

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms were clean and inviting. The restaurants and good were just ok.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Evan David

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very helpful and the resort was beautiful. There were so many amenities especially for the price.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
The resort is lovely. Lots to do and a good variety of restaurants. The staff are super helpful and friendly. We enjoyed our stay.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Julian

Liked: Cleanliness, communication
The staff were excellent, very welcoming and helpful to. The location was great too.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Melissa Marie

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were absolutely incredible. Everyone is so kind, welcoming, and really tries to make your stay special. The more inclusive policy of this hotel makes your stay so relaxing and allows you to truly enjoy the experience
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely resort, everything including activities are included. People are friendly and helpful
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, check-in, communication, listing accuracy
Our stay at El Dorado was amazing 😍 Reina was the best personal concierge! The location was incredible! The food was delicious 😋 Everything was perfect! Thank you!
Stayed 9 nights in Mar 2026
Verified

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and staff was friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was fantastic. Ocean view from our room. Food was great. Lots of fun at the pools. Nice property and very friendly staff.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness
Had a great trip a very beautiful spot
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
The newly renovated rooms are beautiful. The staff, as always, was great.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Carter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent! We will definitely be back!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, property conditions & facilities, communication
Absulutely perfect services, very friendly stuff, great drinks, easy transport.
Stayed 8 nights in Jan 2026
Verified

6/10 Okay

Yvon

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
The resort itself was average. the staff was very friendly and welcoming, food was good with many restaurants to choose from. All in all I wish I would have had a nicer room for the price I paid because mine was a little bit run down. The other couple we were with had a newly renovated room with more amenities for the same price.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, loved swim up room, beautiful property, polite and attentive staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was amazing, it was quiet and not overcrowded, very good experience.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Karin

Liked: Cleanliness, amenities
Disliked: Communication
Location by the ocean was beautiful. We had swim up balcony that was great.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Emily Ann

Liked: Cleanliness, communication
Disliked: Listing accuracy
This is not a 5 star hotel. You can not swim in the sea at this hotel However, the staff is friendly, the food is good and they have many swimming pools. Rooms are outdated but clean and dark. Plenty of restaurants to choose from and good drinks everywhere!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kellie Judith

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was incredible. Highly recommend!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kierre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love, love, love El Dorado. My best friend and I spent 5 days being pampered and waited on. The room seemed slightly outdated but we still loved it. Very clean. Stocked minibar. Wonderful staff.
Stayed 5 nights in Feb 2026