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Sunset Palm Lodge

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Exterior
Room
Bathroom
Spa
Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Self-parking included
  • Dogs and cats allowed
  • Deck or patio
  • Deep tissue massage in spa
  • Free Wi-Fi
  • Housekeeping

Explore the area

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Vía San Gil-Mogotes, San Gil, Santander, 684038
  • Place, Parque Gallineral
    ‪7 min drive‬
  • Place, Gallineral Natural Park
    ‪7 min drive‬
  • Place, El Puente Shopping Center
    ‪8 min drive‬

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Frequently asked questions

Is Sunset Palm Lodge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 50000 per pet, per night.

How much is parking at Sunset Palm Lodge?

Self-parking is free at this property.

What time is check-in at Sunset Palm Lodge?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sunset Palm Lodge?

Checkout is at 11:00 AM.

Where is Sunset Palm Lodge located?

Situated in the mountains, this cottage is within 6 miles (10 km) of Gallineral Natural Park, Parque Gallineral and El Puente Shopping Center. San Gil Cathedral and La Gruta are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.6/10

Cleanliness

4.0/10

Amenities

5.4/10

Property conditions & facilities

10/10

Check-in

7.8/10

Communication

6.0/10

Listing accuracy

Reviews

Verified

4/10 Poor

David

Liked: Cleanliness
Disliked: Communication
The property manager doesn’t have good hospitality skills , was very rude when I came to ask about the jacuzzi and internet none of them work telling if I want ed a working jacuzzi and WiFi I had to pay extra to get transfer to an other cabin , when I had already booked the deluxe cabin with everything included and was charge weeks before arrive to the place , after that the view is beautiful
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Jean-Stephane

Disliked: Amenities, property conditions & facilities
Room was not prepared according to what was detailed online. No working WiFi. Jacuzzi took 2 hours to even start warming up. We were instructed to not go on the outside net for safety purposes. Staff was very nice, but simply could not help. Very pretty view but very disappointing experience.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Rafael

Liked: Cleanliness, property conditions & facilities, communication
El servicio que recibimos estuvo lejos de ser lo que entendimos que sería al revisar la oferta que tienen en la página web, por lo cual nos parece excesivo el precio cobrado.No hay parqueadero; el sendero de acceso a la habitación es inseguro; los alrededores sin mantenimiento; deficiente calidad del desayuno.
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, room comfort, communication

Para volver mil veces

Excelente atención, todos muy cordiales, la habitación muy bonita y bien equipada, vista maravillosa, clima fresco, comida muy rica, totalmente recomendado y volvería con gusto
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, room comfort, communication

Paraiso en la montaña

Muy bien excelente atención, Zuna nos atendio de maravilla siempre atenta a nuestra necesidad y siempre sonriendo
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Juan Andres

Liked: Cleanliness, room comfort
Mejorar los tiempos de respuesta para preparar los alimentos.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

edgar

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2024