Alteza Polanco

Choose dates to view prices

Photo gallery for Alteza Polanco

A hotel with a modern facade, large windows, and a visible entrance with a Christmas tree decoration.
A breakfast setup on an outdoor terrace with a table, plates, cups, and a vase of flowers.
A hotel room with a large bed, bedside tables, a desk, a chair, and a window with curtains.
A restaurant with outdoor seating, a visible kitchen area, and a sign reading "Alteza Polanco".
A modern gym with wooden flooring, a mirrored wall, and exercise equipment including dumbbells and treadmills.

Reviews

8.6 out of 10
Excellent

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Onsite parking available
    Convenient and secure on-site parking, a rare amenity in the area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Avenida Presidente Masaryk

Popular amenities

  • Spa services on site
  • Restaurant
  • Room service
  • Extra beds
  • Cooked-to-order breakfast for a fee
  • On-site fitness centre
The current price is AU$298
includes taxes & fees
12 Dec - 13 Dec

Explore the area

View map
Blas Pascal No. 111, Mexico City, 11510
  • Place, Plaza Polanco
    ‪1 min walk‬
  • Place, Antara Polanco
    ‪12 min walk‬
  • Place, U.S. Embassy
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Choose your unit

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a window with curtains.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a vase with flowers.

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a large bed, wooden flooring, a nightstand with a lamp, and a window with orange curtains.

Junior Suite, 1 Queen Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window offering a view of the city.

Master Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Interior View

A hotel room with a large bed, wooden floor, a wooden door, and two bedside tables with lamps.

Master Suite, 1 Queen Bed, Interior View

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

A hotel room with a large bed, two bedside tables with lamps, a chair, and a door leading to a bathroom.

Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Frequently asked questions

Is Alteza Polanco pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Alteza Polanco?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Alteza Polanco on 12 Dec 2026 start from AU$298, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alteza Polanco?

Self-parking is available for USD 10 per night. Limited spots are available.

What time is check-in at Alteza Polanco?

Check-in begins at 3 PM.

What time is check-out at Alteza Polanco?

Checkout is at noon.

Does Alteza Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Alteza Polanco located?

Located in Polanco, this aparthotel is within a 10-minute walk of Plaza Polanco and Plaza Carso Shopping Center. Antara Polanco and Acuario Inbursa are also within 15 minutes. Polanco Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Alteza Polanco Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 371 out of 697 reviews
Rating 8 - Good. 196 out of 697 reviews
Rating 6 - Okay. 85 out of 697 reviews
Rating 4 - Poor. 29 out of 697 reviews
Rating 2 - Terrible. 16 out of 697 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Check-in

9.2/10

Communication

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication
clean room, shops near by, friendly and professional staff
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Check-in, communication
The room was fairly clean. Staff was nice. It's a great area for business and shopping as well. Definitely not a vacation hotel, more of a just a place to sleep, shower and head out.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and hotel.
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Nice place, friendly staff but the room was quite old, not a real junior suite. Quite expensive, maybe because of the high season
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Excellent hotel and location!!
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are comfortable and nicely appointed. Friendly and helpful staff. Great offerings at breakfast and good restaurant choices nearby. I would definitely stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
All was smooth and team is awesome !! good place to stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay for business and shopping!
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing service, excellent location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Nice hotel
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The hotel was extremely clean, the staff was wonderful and the morning brunch selections at the roof top restaurant were great
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Good location, big rooms, good reception service.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
It was clean and quiet, very welcoming staff.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location & very clean
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Hotel, staff and service
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and easy access to main tourist destinations in Polanco and vicinity
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Very well located!!
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and helpful will definitely be back
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
love the how clean and confortable was the room. very friendly staff.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very nice, quiet location. Nice rooms
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and as expected! Staff was polite and professional. The room was cozy and a/c super cold. It was on the very edge of Polanco but still very walkable and centrally located. My only complaint is that it took a bit of tries to figure out the hot and cold water in the shower but figured it out.
Stayed 3 nights in Jun 2026