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Aparthotel

Apart - Hotel Casa Serena

Photo gallery for Apart - Hotel Casa Serena

Pool
Pool
Front of property
Room
Breakfast buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Pets allowed (fee applies)
  • Kitchen
  • Laundry room
  • Air-conditioning
The current price is AU$175
includes taxes & fees
7 May - 8 May

Explore the area

View map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪3 min walk‬
  • Place, Embassy of Canada
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪8 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Choose your unit

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

Bathroom

Comfort Suite, 2 Bedrooms, Kitchen

  • 8 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite

Private kitchen

Master Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Grand Suite

Room

Grand Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

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About the area

Guatemala City

Located in Zona 10, a neighbourhood in Guatemala City, Apart - Hotel Casa Serena is in a shopping district. Botanical Garden and Museo Nacional de Historia Natural Jorge Ibarra are local attractions and those in the mood for shopping can visit Paseo Cayala and Gran Centro Los Próceres. Travelling with kids? Consider Natural History Museum and La Aurora Zoo.
View more Aparthotels in Guatemala CityOpens in a new window

What's nearby

  • Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
  • Embassy of Canada - 5 min walk - 0.4 km
  • Avenida La Reforma - 8 min walk - 0.7 km
  • Oakland Mall - 8 min walk - 0.7 km
  • Embassy of Mexico in Guatemala - 13 min walk - 1.1 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪Casa Escobar Z10 - ‬1 min walk
  • ‪Hacienda Real - ‬3 min walk
  • ‪Uncle Sam’s - ‬1 min walk

About this property

Apart - Hotel Casa Serena

This aparthotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe and 24-hour room service. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a dryer and a dining area.
Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 15 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Apart - Hotel Casa Serena have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Apart - Hotel Casa Serena?

As of 6 May 2026, prices found for a 1-night stay for 2 adults at Apart - Hotel Casa Serena on 7 May 2026 start from AU$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Apart - Hotel Casa Serena pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Apart - Hotel Casa Serena?

Self-parking and valet parking are free at this property.

What time is check-in at Apart - Hotel Casa Serena?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Apart - Hotel Casa Serena?

Checkout is at 1 PM.

Does Apart - Hotel Casa Serena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-4:00 PM on request. A fee of USD 20 per vehicle applies.

Where is Apart - Hotel Casa Serena located?

This family-friendly Guatemala City aparthotel is located in a shopping district, within a 10-minute walk of Plaza Fontabella Shopping Center, Avia Mall and Gran Centro Los Próceres. Oakland Mall and Avenida La Reforma are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Apart - Hotel Casa Serena Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 92 out of 115 reviews
Rating 8 - Good. 19 out of 115 reviews
Rating 6 - Okay. 3 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Check-in

9.8/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I stayed twice and will do it again!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elida

Liked: Cleanliness, property conditions & facilities, communication
It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, room comfort, communication
the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay, first class accommodations
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, property conditions & facilities, communication
I had a wonderful stay at Apart
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, room comfort, communication
Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Clean and great rooms and also all staff .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Raghu

Liked: Cleanliness, property conditions & facilities, communication
The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

reynaldo

Liked: Cleanliness, property conditions & facilities, communication
Always goode service from the staff and comfortable rooms
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Romantic with great food and beautiful pool
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, quiet place to stay. Excellent service.
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good value. Helpful staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

ROSSANA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!! Everything was fine, no regrets at all
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

ANGEL FARID

Liked: Cleanliness, amenities, communication
All fine
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Stayed 1 night in May 2024
Verified

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, communication
The best
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kip

Liked: Cleanliness, room comfort, communication

Spacious and clean

I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Nelida

Liked: Amenities, property conditions & facilities, communication
Careful with cleaning, and change of sheets/towels. Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles. Overall, great as always.
Stayed 2 nights in Jul 2022