Aparthotel

Hotel y Museo Casa Turquesa

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Photo gallery for Hotel y Museo Casa Turquesa

A resort with a swimming pool, lounge chairs, and a view of the ocean.
A spacious room with a large arched window, a chandelier, and a statue on a pedestal.
A spacious lobby with a marble floor, teal sofas, a glass coffee table, and large windows offering a view of the ocean.
A view from a window with a balcony, featuring a clear blue sea and a tropical setting with palm trees.
A balcony with a table set with fruits and a bottle, overlooking a beach and ocean.

Reviews

7.6 out of 10
Good

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • On the beach
    A rare beachfront property in the area - enjoy direct access to the beach and sea.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Hotel Zone Beaches

Popular amenities

  • On beach
  • Swim-up bar
  • International cuisine restaurant
  • Room service
  • Tennis court
  • Cooked-to-order breakfast available

Explore the area

View map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Choose your unit

View all photos for King Bed Ocean View

A hotel room with a large bed, a TV, a desk with a chair, and a view of the ocean.

King Bed Ocean View

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Bed Ocean View

A hotel room with a bed, a desk, a TV, and a seating area with chairs.

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Suite with Jetted tub

A modern hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Ocean Suite with Jetted tub

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Ocean View with Pool

A pool area with a clear sky, potted plants, and lounge chairs.

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Garden View and Balcony

A spacious room with a large window, a sofa, a glass table, and a decorative vase.

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Ocean View

A spacious living room with a large window overlooking a beach, a sofa, and a glass coffee table.

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

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About this property

Hotel y Museo Casa Turquesa

An outdoor pool, a restaurant and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning. Each apartment offers free WiFi, room service and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hairdryer and a safe.
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 20.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 005-007-007429/2025
Property # 980531
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Hotel y Museo Casa Turquesa have a pool?

Yes, this property has an outdoor pool.

Is Hotel y Museo Casa Turquesa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Museo Casa Turquesa?

Self-parking is free at this property.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel y Museo Casa Turquesa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel y Museo Casa Turquesa located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 525 out of 1254 reviews
Rating 8 - Good. 296 out of 1254 reviews
Rating 6 - Okay. 171 out of 1254 reviews
Rating 4 - Poor. 122 out of 1254 reviews
Rating 2 - Terrible. 140 out of 1254 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Check-in

8.2/10

Communication

7.8/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Beautiful beach view ,good price ,clean .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Managing staff super supportive!
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were amazing and so helpful! There was only 1 umbrella at the pool area which made it difficult to enjoy the pool for long periods of time if someone else was already using the umbrella. The food was great and decently priced. Views from the property were stunning!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel with extraordinary background Beautiful artwork throughout the hotel. Restaurant is wonderful with fantastic food and exceptional service. Beautiful ocean views. Amazing hotel.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, good price, good staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is located in a great location, beautiful interior, interesting architecture, the hotel really looks like a museum. But everything in the hotel requires renovation and better equipment.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place and friendly staff
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The food here is excellent. My room was clean and the beach is incredibly close to me. The staff is very nice. Love it every time I visit.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Clean room, responsive staff but place was much older than pictures looked. Would stay again though for price and location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is the most beautiful place ever!!!!! 😭❤️ you all seriously need to come. The host was amazing, the staff were so kind and caring and really helped in times of need. The view is BETTER IN PERSON. Please don’t hesitate to come. My experience was amazing and I wish I never left. I will be back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and central location was nice. A little TLC and this hotel would have great potential.Not as modern as others but having a comfortable bed, working ice cold A/C and a big pool checks all the boxes for me.Never overcrowded and literally steps away from beach access is what keeps me coming back.Hotel has history with beautiful painted murals and art work throughout. My favorite place in all Cancun.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Yes that was the most wonderful part of my stay the view and the pool . Hotel showers need renovations
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
The pool was really great. The views from the pool of the Ocean and beach were astounding. The hotel overall was good, the rooms large, bathroom are was large, and overall pretty clean. The hotel overall needs updating, which they seem to be in the middle of.
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Wow I loved this place as I am a fan of art and it feels like you are staying at an Art Museum by the beach. My only complaint was the only restaurant was closed by 4pm probably because it was a quiet time but there were still a few guests staying and it would have been nice to at least have it open until 5pm. I ordered my meal just before closing and got it delivered to my room. Food was excellent and staff tried very hard to make you feel at home. Got upgraded because I missed a couple of days after missing my flight and it had a fantastic view...very large room and very comfortable. No complaints and I will be back.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Listing accuracy
Lots of good. Very quiet and peaceful grounds. Beautiful clean pool. Old, dated, tired room that needs renovating. Very hard to find the hotel for my Uber drivers, as there are no signs on the building. Bed was hard as a rock. Coffee in the rooms would have been nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a classic hotel. My wife and I loved it. I'll definitely be back
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
Private beach area with chairs and palapas. You absolutely do not compete with people
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in
Ocean view but definitely Not a clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Nothing open swimup bar closed rooms were okay be nice if they would Have tub on balcony working as well
Stayed 3 nights in Mar 2026