This smoke-free aparthotel features concierge services. Each apartment offers comforts like a memory foam bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Added amenities include Netflix, a microwave and a rainfall shower. Housekeeping is available on request.
Hacienda Santa Barbara offers 15 accommodations with espresso makers and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights
Access methods
Access code, private entrance
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Pet deposit: MXN 150 per stay
Service animals are exempt from fees
Cleaning/housekeeping/linen fee: MXN 200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 99554018
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Is Hacienda Santa Barbara pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of MXN 150 per stay. Service animals are exempt from fees.
How much is parking at Hacienda Santa Barbara?
There is free parking nearby.
What time is check-in at Hacienda Santa Barbara?
Check-in start time: 3:00 PM; check-in end time: anytime.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Hacienda Santa Barbara Reviews
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Convenient location with easy access. Very good price/value.
Stayed 1 night in Mar 2026
Verified review
8/10 Good
Liliane
5 Feb 2026
Liked: Cleanliness, amenities, communication
Clean room and bathroom. Kitchen had everything necessary to cook, even a blender!
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Nery
16 Feb 2025
Liked: Amenities
Todo excelente
Stayed 1 night in Feb 2025
Verified review
8/10 Good
Pamela
10 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good option
Stayed 2 nights in Jun 2024
Verified review
10/10 Excellent
JA HYUN
6 Mar 2025
Liked: Cleanliness, room comfort, communication
Everything was good except that Wifi didn't offer out of Mexico web service. The counter was kind.
Stayed 1 night in Feb 2025
Verified review
8/10 Good
Renier
20 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
New facility, good value. However too hot temperature inside rooms. And the apartment policy does not allow you to bring beers to your place. In addition $ 500 Pesos deposit.
Stayed 2 nights in May 2024
Verified review
6/10 Okay
Maria Angelica
17 Aug 2025
Disliked: Property conditions & facilities
Main complaint was that this was listed as having A/C and it did not. It was extremely unbearable to sleep as it was muggy at night. We asked for another box fan to assist. The only reason we stayed was we loved the walkable location. I would only return if they add real A/C's to units. The price was good and we knew we would pay more since we would encounter weekend rates, so we decided to wait it out but it did not cool down.
Stayed 7 nights in Aug 2025
Verified review
8/10 Good
CHRISTOFFER
26 May 2024
Liked: Cleanliness, communication
N/a
Stayed 1 night in May 2024
Verified review
10/10 Excellent
James
2 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room cleaning not done in four days.
Stayed 3 nights in Nov 2024
Verified review
6/10 Okay
Guenther
17 Sept 2024
Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Bed covers were either dirty or stained. Shower temperature was not steady and required constant adjustment otherwise one could get burned. Staff did not enforce the 10pm quiet time requirement. Parking is not enclosed and is very limited.
Stayed 2 nights in Aug 2024
Verified review
6/10 Okay
Fernando
28 Dec 2024
Disliked: Amenities, communication
While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression.
On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room.
Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation.
Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay.
Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations.
Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.
El hospedaje es tipo Airbnb, está muy agradable el lugar y la zona, se puede descansar de forma excelente, no hay ruidos externos y la zona es muy tranquila, cerca hay lugares para desayunar, comer o cenar y