Villanova Monteleone apartments

No drinks or hors d’oeuvres provided on check in as stated in booking confirmation email. Only 2 bottles of water, a cereal sachet and 3 tea bags. No information provided about use of nearby pool or nearby restaurants etc provided as stated. Accommodation website states that the Old Town is a “few steps” away which is not correct, it is a 20 minutes walk. Also states it is near the beach which is a 30 minute walk away. A concern for those with mobility constraints who may book the accommodations based on this information. Not connected to a shopping centre as stated. Curtains in kitchen/dining and bedroom do not cover all of windows area so there is a lack of privacy. The bed was extremely uncomfortable, the mattress and pillows hard and the bed linen provided was not “premium” as indicated. The sheets were bobbled and oldish. Other guests staying above us talked loudly into early hours of morning and we could hear loud snoring once they went to sleep. Rooms are nowhere near soundproofed. TV which included Netflix and Prime did not have any English speaking channels and there were no instruction on how to use the remote. No computer or laptop work station provided as stated. There were some positive features, there is a supermarket 100 metres away, access to a washing machine was great, easy parking in the street, access to a nice garden area and having a kitchen was good (but the range hood over the stove needs maintenance as very unclean and rusty in parts).