Valatie chalet rentals

Unfortunately we had issues with our bond being not refunded because after checkout the owner emailed me photos of damage to one of the couches which I was not aware of and I am still not sure we caused. The photos show tears in the fabric of the couch at such a close up view that I cannot determine where in the couch the tears are located nor how big the tears are. All I recall is cleaning up and not seeing any damage to the couches. It is possible my kids may have cause some damage although they just watched TV and ipad on them so I cannot believe the damage was "irreparable" as quoted by the owner and the bond being taken . I have emailed the owner to send better photos and clarify the damage - without any response. This is very disappointing and really puts a damper on how I feel about recommending this place to others. Otherwise it's was nice enough place to stay.