Narusawa house rentals

Units were spotless and comfortable and communication with staff for any queries we had were handled quickly and proficiently. Only negative is that the railway line ran right behind the property. Fortunately it was a local train and was not too frequent or bothersome but if you’re after a quiet spot, you may be affected by the noise.

Everything about the property was great. The only negative was the check-in and check-out process. We never received the check-in information email, so didn’t have the code to enter the check-in area. We had to get our Japanese friend to call the check-in staff to provide the code. After we finally got into the check-in area, the check-in process was very long, having to enter everything in there. If there was better communication earlier, we could have provided this information earlier to ease with the check-in process. There was also no information about check-out either.