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Fabulous experience all round. Special care when we had a problem.

Devina the receptionist is gentle, helpful and courteous with a smile all the time. Stanley the bell boy is fluent in English, exceptional helpful. We witnessed the worse storm forb75 years. All public transportation closed down. No taxi and uber price got sky high. Stanley helped to make phone calls (which I don't have a local Sim). Made enquiries and help us sort out the problems. So fortunate to meet personnel when you are in a foreign country. Also only minute away from metro. I highly recommend and will come back.

Excellent help when needed , staff very friendly & doing everything to make your stay enjoyable

City Seasons Suites were recently renovated, though the workmanship was a bit average, from grouting left behind in the bathroom to low water pressure and the sound of relay pumps behind the walls. The beds were very comfortable and the pillows likewise. My biggest shout out goes to the Housekeeping staff (Sahan's team), who were excellent and really looked after me. Joyce and Aye on the front desk were always kind and helpful, with Jawad, the Front of House Manager, always on the ball. Jawad tried his best to accommodate me and was unfailingly kind and attentive, even during his busy periods. Thank you. I really liked the hotel rooms and staff, the only let down being the light skimping on the renovation construction elements. The location is excellent, with the Metro, Deira City Centre and taxis being very accessible. ATMs are within 100 m of the hotel. The wait staff in the restaurant were very kind and attentive, especially Medina. I thoroughly enjoyed my stay and will certainly return.

Front desk wasn’t really great, people coming from everywhere bit unorganised, mattress was quite uncomfortable but other than those two things hotel was very nice