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Fabulous experience all round. Special care when we had a problem.

We really enjoyed our four night stay in a two bedroom apartment. After travelling in Europe in tiny hotel rooms, this property was a pleasant surprise. The apartment was huge with two full bathrooms, including a bath tub in each and an additional separate toilet. The balcony was a bonus although it was too hot to really enjoy it. The air conditioning worked really well and the kitchen facilities enabled us to self cater if we wished. The washing machine/dryer were an added bonus and much appreciated. There was one building between the property and the Burjuman Mall and metro station which gave us easy access to the sights of Dubai. Taxis were relatively cheap as well.

Devina the receptionist is gentle, helpful and courteous with a smile all the time. Stanley the bell boy is fluent in English, exceptional helpful. We witnessed the worse storm forb75 years. All public transportation closed down. No taxi and uber price got sky high. Stanley helped to make phone calls (which I don't have a local Sim). Made enquiries and help us sort out the problems. So fortunate to meet personnel when you are in a foreign country. Also only minute away from metro. I highly recommend and will come back.

City Seasons Suites were recently renovated, though the workmanship was a bit average, from grouting left behind in the bathroom to low water pressure and the sound of relay pumps behind the walls. The beds were very comfortable and the pillows likewise. My biggest shout out goes to the Housekeeping staff (Sahan's team), who were excellent and really looked after me. Joyce and Aye on the front desk were always kind and helpful, with Jawad, the Front of House Manager, always on the ball. Jawad tried his best to accommodate me and was unfailingly kind and attentive, even during his busy periods. Thank you. I really liked the hotel rooms and staff, the only let down being the light skimping on the renovation construction elements. The location is excellent, with the Metro, Deira City Centre and taxis being very accessible. ATMs are within 100 m of the hotel. The wait staff in the restaurant were very kind and attentive, especially Medina. I thoroughly enjoyed my stay and will certainly return.

It was really awesome stay with savoy, very comfortable, convenient and friendly staff at all time. Had a wonderful time as well area is really good for tourist. Very worth for the money we spent. 👍👍

Front desk wasn’t really great, people coming from everywhere bit unorganised, mattress was quite uncomfortable but other than those two things hotel was very nice