NoLo rentals with hot tubs

The apartment was ok, but not luxury as described by any means. Lighting was poor. We struggled to get in on the first day, lucky someone leaving let us in. The apartment could have been cleaner. The fold out bed was not made up so we had to do it on arrival. Not really suitable for our family, better suited to two couples.

The apartment's 'cooling system' was not airconditioning and did not cool below 27 degrees - this was way too hot. Worse though was the loud banging that occurred every 2.5 minutes for the last three nights. While the manager tried to remedy (it was a faulty water pump) it was not fixed and we could not sleep. i asked for money to be refunded for this time but was not answered. Unacceptable.