Photo by Nelson Kootenay Lake Tourism

Nelson holiday rentals

We found 102 holiday rentals — enter your dates for availability
Discover a selection of 34 homes, 16 apartments and other holiday rentals in Nelson that are perfect for your trip. Holiday homes offer the amenities that you expect for your family, friends or furry companion, such as a fireplace and a washer and dryer. No matter what you're looking for, you're sure to find a property to rent that has what everyone needs, including accessible or non-smoking choices.

Holiday rentals with weekly discounts – Nelson

Showing deals for:11 Dec - 18 Dec

Dining for 2
Welcome to Cedar Forest Cabin
Steeper stairs leading to open concept upper floor. The stairs have rubber grip
4 Burner gas stove top with extractor fan above
Exceptional
(5 reviews)

Cedar Forest Cabin - Private & Eco-Friendly

Castlegar

11% off
AU$824
for 7 nights, 1 cabin
AU$118 per night
includes taxes & fees
Cedar Forest Cabin - Private & Eco-Friendly
Private kitchen
Living area
Living area
Interior
Exceptional
(41 reviews)

Sunshine 🌞 and Hot tub!

Nelson

8% off
AU$2,912
for 7 nights, 1 home
AU$416 per night
includes taxes & fees
Sunshine 🌞 and Hot tub!
Exterior
Outdoor dining
Private kitchen
Living area
Exceptional
(34 reviews)

Cozy and Cute cottage with yard 10 minutes from Nelson

NELSON

8% off
AU$1,376
for 7 nights, 1 cottage
AU$197 per night
includes taxes & fees
Cozy and Cute cottage with yard 10 minutes from Nelson
View out Window from Couch.
Large Deck w/ Patio Furniture.
Deck Entrance, Storage Underneath.
Open Living Space w/ Vaulted Ceiling.
Exceptional
(76 reviews)

C&C Home -Rural, Private, Fire Place, Quality

Nelson

9% off
AU$1,668
for 7 nights, 1 home
AU$238 per night
includes taxes & fees
C&C Home -Rural, Private, Fire Place, Quality
Interior
Living area
Outdoor dining
Private kitchen
Exceptional
(60 reviews)

Heritage Home: fully licensed

Nelson

8% off
AU$4,724
for 7 nights, 1 home
AU$675 per night
includes taxes & fees
Heritage Home: fully licensed
Room
Outdoor spa tub
Private kitchen
Dining
Exceptional
(10 reviews)

Bright Modern Hillside Stay • 3 Min To Downtown • Family & Pet Friendly • HotTub

Nelson

7% off
AU$2,454
for 7 nights, 1 home
AU$351 per night
includes taxes & fees
Bright Modern Hillside Stay • 3 Min To Downtown • Family & Pet Friendly • HotTub
Sub basement bar Easy Tiger. Alley access open Thur-Sat 7-12a
Bar (on property)
Interior
Interior
Exceptional
(46 reviews)

Broken Hill Designer Baker St Flat Mountain View.

Nelson

7% off
AU$2,378
for 7 nights, 1 apartment
AU$340 per night
includes taxes & fees
Broken Hill Designer Baker St Flat Mountain View.

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Why visit Nelson

  • Outdoor Adventures: Enjoy skiing, hiking, and water sports amidst breathtaking natural landscapes.
  • Charming Downtown: Stroll through a picturesque downtown filled with historic architecture, local shops, and cafés.
  • Cultural Experiences: Engage with the vibrant arts scene and explore captivating attractions throughout the city.
  • Scenic Parks: Relax in stunning parks and enjoy the beauty of nearby lakes and nature trails.
  • Friendly Atmosphere: Embrace the welcoming spirit of Nelson, perfect for families, groups, and couples alike.

Popular types of accommodation in Nelson

Nestled in the heart of British Columbia, Nelson offers a vibrant blend of natural beauty and cultural charm. Discover its captivating attractions, historic landmarks, and engaging experiences. Whether you’re seeking private holiday homes, cosy apartments, or quaint cottages, Nelson holiday rentals cater to every traveller’s needs. Explore monthly rentals and other options in Nelson, BC, ensuring a memorable escape in this picturesque destination.

  • Private Holiday Homes: Enjoy the luxury and privacy of independent homes, a top choice for visitors seeking a personal retreat in Nelson.
  • Apartments: Modern and convenient, apartments offer a compact yet comfortable urban living experience in the heart of the town.
  • Cottages: Quaint and charming, cottages provide a cosy escape with character and a touch of rustic appeal.
  • Cabins: Ideal for those desiring a nature-centric stay, cabins offer a simplistic, back-to-basics living experience.
  • Condos: Combining style and functionality, condos present a contemporary option with all essential amenities.**

Top attractions in Nelson

Nelson, British Columbia, Canada, is a charming city perfect for outdoor enthusiasts and sports lovers. Visitors can explore stunning natural beauty, including picturesque parks and water features, while enjoying a variety of cultural experiences. The area is ideal for skiing and other outdoor activities, making it a delightful destination for families, groups, or couples seeking adventure amidst breathtaking scenery.

  • Baldface Lodge: Nestled in the stunning Selkirk Mountains, Baldface Lodge offers an enchanting retreat with breathtaking scenery. Ideal for families, it provides a warm atmosphere where visitors can enjoy outdoor activities and relax in nature's embrace.
  • Kokanee Creek Provincial Park: A haven for outdoor enthusiasts, this park features lush landscapes and scenic hiking trails. Visitors can immerse themselves in adventure while exploring the diverse wildlife and tranquil lake, perfect for picnicking and water activities.
  • Lakeside Park: This picturesque park boasts beautiful waterfront views and family-friendly amenities. With its playgrounds, walking paths, and serene picnic spots, it’s an ideal place for relaxation and enjoying the natural beauty of Nelson.

Things to do recommended for couples

For a romantic getaway in Nelson, explore the charming streets hand-in-hand, enjoy a sunset cruise on Kootenay Lake, or indulge in a couples’ spa day. Don't forget to visit the local vineyards for a delightful wine-tasting experience amidst stunning mountain views.

Things to do recommended for families

Families will delight in exploring the scenic Kootenay Lake, where they can enjoy swimming and picnicking. The Nelson Skatepark offers thrilling fun for kids, while the local farmers' market showcases fresh produce and crafts, ensuring a vibrant community experience.

Things to do recommended for groups

Explore vibrant local art, savour craft brews at boutique pubs, and embark on scenic hikes in the Selkirk Mountains during your group adventure in Nelson.

*Distances are measured in a straight line; actual driving distances may vary depending on the route.

What do I need to keep in mind when booking a vacation in Nelson

Whether you're travelling with a group, as a family, with your pets, or seeking extended stays, ensure you apply the appropriate filters. Here are some Stayz booking pointers for you.

  • Traveling to Nelson with a group: Consider how many bedrooms are required and whether you need facilities like a fully equipped kitchen or an outdoor area for group gatherings. Fortunately, Stayz offers filters for all these options and more.
  • Traveling to Nelson with young kids: Journeying with young children can present its own set of challenges. It’s important to prioritise their comfort and safety, along with suitable amenities like a private swimming pool. Additionally, it’s wise to take into account your closeness to attractions that cater to families.
  • Taking your pets with you to Nelson: For many, a family holiday wouldn't be the same without their beloved four-legged companion. If this resonates with you, explore Stayz properties that welcome pets. Most pet-friendly accommodations offer feeding bowls and beds, ensuring that everyone feels comfortable and at home.
  • Planning for a long term stay visiting Nelson: If you’re in search of holiday rentals offering discounts for month-long stays, you’ve come to the right place. By using the appropriate filters, you can effortlessly discover and save on monthly rentals. You might also want to consider including amenities such as a parking space, a well-equipped kitchen, or a private pool in your search criteria.

Where to stay near Nelson

Nelson, British Columbia, offers a delightful blend of stunning scenery and outdoor adventure. Stroll through the charming downtown, where historic architecture meets vibrant local shops and cafés. In summer, enjoy a wealth of recreational activities, from hiking to water sports on the nearby lakes. The friendly atmosphere and picturesque surroundings make Nelson a perfect destination for relaxation and exploration, promising an unforgettable holiday experience amidst nature's beauty.

  • Taghum: Nestled a mere 6km from Nelson, Taghum is a charming city that draws visitors seeking outdoor adventures and stunning scenery. This picturesque locale is perfect for a romantic getaway, with its scenic landscapes and tranquil atmosphere. Popular activities include skiing at nearby ski fields and exploring the recreational areas that abound. Taghum's proximity to lovely lakes and beaches, as well as its access to a national state park, makes it an ideal destination for nature lovers and those looking to unwind amidst breathtaking views.
  • Beasley: Located 11km from Nelson, Beasley is a quaint village known for its exhilarating ski and sports experiences. It’s a haven for adventure enthusiasts, with easy access to ski fields that offer a variety of winter activities. Visitors can revel in the beauty of the area, highlighted by picturesque lakes and stunning waterfalls. Beasley provides an authentic taste of the Kootenay region, where you can immerse yourself in the natural splendour and enjoy a range of outdoor pursuits.
  • Ymir: Situated 24km from Nelson, Ymir is a vibrant city that caters to thrill-seekers and outdoor adventurers alike. Known for its excellent ski resorts and ski fields, it’s a popular choice for those looking to embrace the winter sports scene. Beyond skiing, Ymir is surrounded by natural attractions, including serene lakes, a nature reserve, and soothing hot springs that invite relaxation. This destination is perfect for those wanting to experience both adventure and the calming effects of nature.

Best time to go to Nelson

If you're planning a trip to Nelson, it's a good idea to check both the weather and property rates. The warmest month is July. Peak season runs in April, July and September, while off-peak times, like February and November to December tend to have fewer bookings and better deals.

calendar iconCalendar Monthtemperature iconTemperaturerain iconPrecipitationmostly cloudy iconCloudinessoccupation rate iconOccupancyprice iconPricing
January22.3°F (-5.4°C)Light RainMostly CloudyAverageAverage
February23.2°F (-4.9°C)Light RainMostly CloudyModerately LowAverage
March30.9°F (-0.6°C)Light RainMostly CloudyAverageAverage
April39.0°F (3.9°C)Light RainMostly CloudyModerately HighSlightly Low
May50.4°F (10.2°C)Light RainMostly SunnyAverageAverage
June57.9°F (14.4°C)Light RainMostly SunnyAverageAverage
July66.4°F (19.1°C)No Rain (Dry)SunnyModerately HighSlightly High
August66.0°F (18.9°C)No Rain (Dry)SunnyAverageSlightly High
September55.6°F (13.1°C)No Rain (Dry)Mostly SunnyModerately HighAverage
October41.9°F (5.5°C)Light RainMostly SunnyAverageSlightly Low
November29.5°F (-1.4°C)Light RainMostly CloudyModerately LowSlightly Low
December21.0°F (-6.1°C)Light RainMostly CloudyModerately LowSlightly High

Booking with Stayz is simple

If you're aiming to reduce expenses on your upcoming journey, it might be worth considering a flexible approach to your travel dates, as prices can vary. Additionally, opting for a longer stay often leads to significant savings. To locate the perfect Stayz property that fits your budget, simply utilise our filters to sort by price, location, and type of holiday rental.

Stayz Trips: Planning made easy

Text:Stayz’s Trip Board provides a dedicated area for you to create new journeys, continue planning your adventures, or review and organise your reservations. Properties you have either saved or booked are now categorised into Potential, Upcoming, or Current Trips. To explore the Trip Boards, please visit: https://www.stayz.com.au/trips.

**Based on Vrbo properties bookings.

Why people love visiting scenic Nelson

Enjoy the art galleries and other features of Nelson. This scenic city is known for its skiing, lake and forests. Whether you're planning a family holiday, romantic stay or trip with friends, holiday rentals offer features like full kitchens and laundry facilities for a more convenient stay.

Activities and attractions in Nelson

Are you searching for top things to see and do during your stay? Venture out of your cosy holiday rental and check out everything that makes Nelson a fun place to get away to. These are some of the most popular attractions to put on your list, all within 30 miles (48.2 km) of the city centre:

  • Baldface Lodge (0.1 mi / 0.2 km)
  • Whitewater Ski Resort (7.6 mi / 12.2 km)
  • Kokanee Creek Provincial Park (11.5 mi / 18.4 km)
  • Balfour Golf Course (17.9 mi / 28.8 km)
  • Kokanee Springs Golf Course (25.5 mi / 41.1 km)
  • Granite Pointe Golf Club (1 mi / 1.7 km)

Exploring the natural features in Nelson

Travellers enjoy Nelson for its lakeside setting and mountain views. Whether you're looking for fun outdoor activities or just want to spend some time taking in the scenery, Nelson is a great place to spend some time outside. Here are a few of the area's most stunning natural features, all within 30 miles (48.2 km) of the city centre:

  • Cottonwood Falls Park (0.3 mi / 0.5 km)
  • Lakeside Park (0.8 mi / 1.3 km)
  • Kokanee Creek Provincial Park (11.5 mi / 18.4 km)
  • Kootenay Lake (24.9 mi / 40.1 km)
  • Fletcher Falls (29.5 mi / 47.6 km)
  • Kootenay River (0.4 mi / 0.7 km)

Seasonal weather in Nelson

Travellers enjoy Nelson for its skiing. If you've planned your trip around snowy activities, consider visiting in January, December, February or March, when snowfall averages 18 cm and temperatures average -4°C.

Transport options to and around Nelson

The nearest airport is in Castlegar, BC (YCG), located 20.3 mi (32.7 km) from the city centre. If you're unable to find a flight that fits your schedule, you can also fly into Trail, BC (YZZ-Trail Regional), which is 33.3 mi (53.6 km) away.

Frequently asked questions

What is the best area to stay in Nelson when booking a holiday rental?
When booking a holiday rental in Nelson, British Columbia, one of the best areas to consider is the historic downtown. This vibrant neighbourhood is well-known for its charming architecture, offering a delightful mix of heritage buildings and modern shops. Visitors will find a variety of unique boutiques, cafés, and restaurants, making it a great spot for those who appreciate a lively option. A top attraction in the area is the stunning Nelson Museum, which showcases the rich history and culture of the region, while the nearby Art Walk provides an opportunity to explore local art galleries and installations.Another great option is the waterfront area, which offers breathtaking views of Kootenay Lake. This picturesque setting is ideal for those who enjoy outdoor activities, with access to walking trails and opportunities for water sports. The area is also close to the beautiful Lakeside Park, great for a family outing or a leisurely stroll. In terms of accommodation, the downtown and waterfront areas boast a range of properties, from charming heritage homes to modern condos, ensuring that visitors can find something that suits their preferences.
Where are the best areas for renting a beach house in Nelson?
For renting a beach house in Nelson, the most appealing area is along the shores of Kootenay Lake, particularly near the Lakeside Park and the waterfront promenade. Here, visitors can find a variety of holiday rentals that offer stunning lake views and easy access to sandy beaches. Many properties in this region feature amenities such as spacious decks for outdoor dining, barbecues, and private gardens, ideal for families and groups seeking relaxation by the water.Additionally, the area around the Nelson Marina is another great option, where you can find charming lakeside cottages. These accommodations often come equipped with kitchen facilities, allowing guests to prepare meals while enjoying the scenic surroundings. Proximity to local attractions such as the historic downtown, with its unique shops and restaurants, adds to the convenience for travellers.For those looking to enjoy outdoor activities, rentals near the lake typically provide access to water sports such as kayaking and paddleboarding, while some properties may even have options for boat rentals. The beautiful natural landscape surrounding Nelson also offers hiking trails and cycling routes, making it a superb destination for both relaxation and adventure.
Where are the best Nelson ski resort rentals?
For the best ski resort rentals in Nelson, British Columbia, look towards the charming neighbourhoods surrounding the Whitewater Ski Resort, which is renowned for its excellent powder and varied terrain. The area offers a range of accommodation options, from cosy chalets to modern condos, many of which feature amenities such as fully equipped kitchens, spacious living areas with fireplaces, and hot tubs, superb for relaxing after a day on the slopes.In the city centre of Nelson, you'll find a selection of historic buildings converted into stylish rental properties, providing easy access to local shops, cafes, and restaurants. These rentals often come with unique character, offering features like high ceilings, hardwood floors, and some even with balconies that provide stunning views of the surrounding mountains.For those seeking a more secluded experience, the neighbourhoods of Blewett and Balfour offer charming cabins and lodges set amidst beautiful natural scenery. Many of these properties include amenities such as outdoor patios, BBQ facilities, and proximity to hiking trails, making them ideal for both winter sports enthusiasts and those looking to enjoy the area's stunning landscapes year-round.
What is the most popular type of holiday rental accomodation in Nelson?
In Nelson, holiday houses are the most popular type of holiday rental, with approximately 132 available across the area. These homes typically provide spacious layouts, featuring multiple bedrooms, fully equipped kitchens, and often outdoor areas such as decks or patios for enjoying the stunning mountain views. Many are located in tranquil neighbourhoods, making them ideal for families or groups seeking a relaxing getaway.Apartments also have a significant presence, with around 68 options available. These tend to offer a more compact living space, including modern amenities like kitchens and laundry facilities, great for couples or solo travellers. Additionally, there are about 28 cabins, 20 condos, and 16 chalets, each providing unique settings and rustic charm, particularly appealing to those wanting a closer connection to nature.
Are there any family house rentals in Nelson?
In Nelson, British Columbia, families will be pleased to find a variety of house rentals, with around 46 options available throughout the area. This charming city offers a blend of outdoor activities and cultural experiences, making it an excellent choice for family getaways. Many properties feature spacious living areas, fully equipped kitchens, and outdoor spaces superb for children to play, along with amenities such as Wi-Fi and laundry facilities for added convenience.Visitors can explore the picturesque surroundings, including nearby Kootenay Lake, where opportunities for swimming and picnicking abound. The local parks, such as Lakeside Park, provide playgrounds and scenic walking trails, ideal for family outings. Additionally, the vibrant downtown area is home to shops, restaurants, and galleries, ensuring that there's plenty to see and do.
Can I rent a holiday home with a pool or hot tub in Nelson?
In Nelson, British Columbia, there are several holiday homes available for rent that feature pools and hot tubs, providing a superb retreat for relaxation after a day of exploring the stunning surroundings. The city is located in the Selkirk Mountains and offers a picturesque setting, with many rentals located near Kootenay Lake and the surrounding wilderness.Travellers can expect amenities such as private pools, inviting hot tubs, and spacious outdoor areas for enjoying the region's beautiful scenery. Many properties also include fully equipped kitchens, allowing for convenient self-catering, as well as comfortable living spaces ideal for families or groups.
Are there pet-friendly house rentals in Nelson?
In Nelson, British Columbia, there are numerous pet-friendly house rentals available, with around 32 options for travellers to choose from. This charming city is renowned for its stunning mountain scenery and outdoor activities, making it an excellent destination for those looking to bring their pets along. Many of the holiday rentals in the area come equipped with amenities such as full kitchens, outdoor spaces, and sometimes even dog-friendly features like fenced yards or nearby walking trails.The city's vibrant downtown area offers easy access to various pet-friendly cafes and shops, ensuring that your furry companions can join you while you explore. Additionally, the nearby parks and natural areas provide ample opportunities for outdoor adventures with your pets, from leisurely strolls to more vigorous hikes in the surrounding landscapes.
Are there any remote work holiday rentals in Nelson?
In Nelson, British Columbia, there is a substantial selection of remote work holiday rentals available, with around 264 options to choose from. This charming city offers a unique blend of natural beauty and vibrant cultural experiences, making it an excellent choice for those looking to work remotely while enjoying a picturesque setting. Most properties come equipped with reliable Wi-Fi, ensuring that guests can stay connected and productive during their stay.Travellers can expect a variety of amenities, including comfortable workspaces, fully equipped kitchens for convenient meal preparation, and spacious living areas for relaxation after a day of work. Many rentals also feature access to local attractions such as the historic downtown area, known for its artisanal shops and cafes, as well as nearby outdoor activities like hiking and skiing in the stunning surrounding landscapes. To help narrow your search, insert your dates and apply the "WiFi" filter on Stayz.
What are popular rental amenities in Nelson?
In Nelson, popular holiday rental amenities include kitchens, which allow guests to prepare their own meals, and decks or patios for enjoying the scenic views of the surrounding mountains. Many properties also provide onsite parking, making it convenient for those travelling with their own vehicles. Additionally, rentals often feature coffee and tea makers for a quick morning brew, and fireplaces to create a cosy atmosphere during cooler evenings.
When is the best time to visit Nelson for a holiday rental?
April is a particularly popular month to visit Nelson, British Columbia, as it marks the transition from winter to spring. During this time, outdoor enthusiasts can enjoy the tail end of the skiing season at nearby resorts, while also beginning to explore the surrounding hiking trails as they start to thaw. The charming town comes alive with vibrant flowers and the promise of warmer weather, making it an ideal time for sightseeing and enjoying local events.The peak tourist season in Nelson runs from July to September. This bustling period attracts visitors looking to experience the area's various summer activities, such as kayaking on Kootenay Lake, cycling through the scenic surroundings, and attending the renowned Nelson Music Festival. The warm temperatures during these months typically hover around 20 to 30 degrees Celsius, creating great conditions for outdoor adventures.For travellers seeking a more budget-friendly experience, consider visiting in December. Although this is the low season, it offers a unique charm with picturesque winter scenery and opportunities for snow sports. The quieter atmosphere during this time allows for a peaceful retreat and a chance to enjoy the festive spirit in Nelson without the crowds.Ultimately, the best time for a holiday rental in Nelson depends on your preferences.
What are the top attractions in Nelson?
In Nelson, British Columbia, visitors can experience a charming blend of outdoor activities and cultural attractions. The historic downtown area, known for its well-preserved heritage buildings, is home to a variety of local shops, art galleries, and cosy cafés, making it a delightful place to explore on foot. The Nelson Museum, Archives, and Gallery offers insights into the region's history and showcases local art, while the nearby Capitol Theatre provides a venue for live performances and cinema.For outdoor enthusiasts, the surrounding Kootenay Lake area is a must-visit. The lake offers opportunities for swimming, kayaking, and fishing, while the nearby hiking trails, such as those in the Selkirk Mountains, cater to both casual walkers and serious hikers. Whitewater Ski Resort, located just a short drive from the city, is popular during winter months for skiing and snowboarding.Additionally, the scenic beauty of the area is highlighted by landmarks like the famous Nelson Suspension Bridge and the picturesque views from the surrounding hills.
Are all fees included in the Nelson holiday homes prices shown on Stayz?
Stayz provides upfront pricing from the moment you start your search. There are no hidden fees added during the check-out process. This allows you to compare properties with ease and plan your trip with confidence.
Are there any Nelson holiday homes with parking?
Stayz offers a wide selection of holiday homes in Nelson with parking available—perfect for families or travellers who value the convenience of having a car during their stay. To easily find these properties, simply enter your travel details and use the "Parking available" filter under the amenities section. This makes it quick and easy to browse listings that suit your needs, whether you're planning a short city break or a longer stay.
Are there any discounts for Nelson holiday homes?
You can find great discounts on holiday homes in Nelson on Stayz, including special rates on new listings and savings for weekly or monthly stays with top amenities such as a pool or parking. There are several discounts for last-minute bookings, and early-bird bookings too. The best part is, there's no need for a discount code—just enter your travel dates and apply the discount filters to view the top rates.
Can I change or cancel my Nelson holiday home booking on Stayz?
To find Nelson holiday rentals with free cancellation, just use Stayz's handy "Free cancellation" search filter. We get that plans can change, so it's easy to filter properties that give you flexibility. If you need to make changes to an existing booking, drop your host a message. Go to "My Trips" in your account, click "Change or Cancel" and then "Message Host". Whether you're adjusting your plans or looking for flexible payment options, Stayz makes it easy to book with confidence.
Can I find long-stay holiday homes in Nelson?
A long-stay holiday home in Nelson is the best way to experience local living. Plus, you can make the most of long-stay discounts. Long-stay discounts are applied automatically when you enter your vacation dates into the search tool, or you can use the "Weekly stay" and "Monthly stay" filters in your search.
Can I plan a group trip on Stayz?
Stayz's Trip Planner makes organising group trips easy and stress-free. Whether you're planning with friends or coordinating a large group, you can collaborate in one place, save and share properties, vote on favourites, and build the perfect itinerary together.
How early should I book a Nelson holiday home?
Book your Nelson holiday home at least two months before you travel for the best selection of properties.* Plus, you'll typically find that the earlier you book your vacation rental, the better the price. *Based on analysis of Stayz booking and occupancy data for 2024 stays.
How much does it cost to rent a holiday home in Nelson?
Prices for holiday homes in Nelson vary based on factors like travel dates, length of stay, accommodation type, and location. Simply enter your trip details to explore a wide range of options—whether you're travelling solo, as a couple, with family, or in a group. Stayz offers something for every taste and budget, from affordable homes in Nelson to more spacious homes.
What can I expect from Stayz customer service and StayzCare™ support?
Your peace of mind is our priority. Whether you're planning your trip or have already finished your stay, StayzCare™ is here to support you every step of the way. For urgent situations, such as last-minute cancellations, booking issues, or potential fraud, StayzCare™ customer service is available 24/7 to support you every step of the way. Stayz also offers support via live chat through our Help Centre, where you can find helpful resources on bookings, payments, property management, and safety, making it easy to get instant answers to many common questions.
What is StayzCare™ and how does it work?
Stayz's mission is to help guests relax, reconnect, and enjoy precious time together. With StayzCare™, you can have peace of mind knowing you're protected and that if something goes wrong, we will do our best to make it right as applicable. If a significant issue arises that your host can't resolve, we'll help you address it, find a similar property, or get your reservation refunded if applicable. That's our promise. If a home is significantly different than listed, we'll get you into a new space that meets your needs and makes it right, or if a host cancels before your stay, you have a dedicated support team to get you into a similar home as applicable.
Why should I join Stayz as a host?
Joining Stayz as a host opens the door to a global community of travellers seeking unique stays, giving you the opportunity to earn income from your property on your terms. With user-friendly tools, dedicated support, and exposure on major travel sites, Stayz makes it easy to list, manage, and succeed. Whether it's a cosy cabin or a beach house, you can turn your space into a standout destination, become a host and let Stayz handle the heavy lifting to help you thrive. Earn a Premier Host badge by providing quick, reliable communication and consistently delivering outstanding guest experiences.

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