2/10 Terrible
Daniel F.
19 Sept 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Absolutely miserable experience and terrible property manager
My recent stay at this short-term rental property managed by Haute Collection Chamonix was nothing short of a nightmare. The exorbitant price we paid was entirely unjustified, given the numerous issues we encountered. From the outset, the property was in a state of disrepair, with broken appliances, deferred maintenance, and terrible management.
The hot tub was already broken upon our arrival, but shockingly, we were wrongly blamed for the damage and faced additional charges. Attempts to communicate with the property manager were met with frustration as we had to make multiple calls to address repairs, which were often poorly executed. The cleanliness of the property was appalling, with clear signs of neglect.
The property manager's lack of responsibility and fraudulent practices, such as falsely accusing guests of damage, were deeply unsettling. I would strongly advise against staying here or engaging with this management company in any way. It was a dreadful experience marked by overpricing, a litany of issues, subpar cleanliness, and unethical behavior. I hope that others are spared from such an ordeal, and I believe this management company warrants investigation for their practices. Avoid this place at all costs.
Daniel F.
Stayed 4 nights in Sep 2023
