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8/10 Good
Donna L.
8 Mar 2024
Very cold
Although Stays York is very good company to work with this in no way reflects upon them and I will continue to use them for holiday rentals. Their customer service is excellent.
However the apartment was beautiful and the area was perfect the apartment heat system is awful. I put the heating up several times and it would after a bit drop back to 14c . Also overnight. I stayed in the winter so it was cold. The rental company has no control over this and brought me a portable heater. The only blanket in the apartment is the duvet on the bed which is comfortable and warm. There is no entertainment in the apartment.. the tv does have Netflix but you have to have an account to access it. There is no dvd or cd player .
However Stays York is an excellent rental company and I personally will always use this rental company because of the care they give to their renters. I travel from the USA and they have always went above and beyond for me so I would highly recommend Stays York.
But I can’t recommend this apartment unfortunately. However it is a beautiful building but the heating system honestly sucks.