8/10 Good
Suzanne M.
11 July 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great Villa But Building Works
Great resort and fantastic location (bit of a hill but that means a seaview!). The villa is large and modern with lots of space for our party of 8 to spread out - especially good as two 18-year-olds are used to their own space. The pool is lovely and great after lots of sightseeing in the local area - I recommend Scicli and Ragusa Ibla. Sicily is just beautiful.
Elena looks after the property and lives nearby so was on hand quickly when we had an issue with a loose door handle and cooker on the blink.
However, there is a lot of building work RIGHT outside the villa and there will be all summer 2023. We knew because we'd checked Google maps and had accepted the situation, however there was never any mention of this on the site - that's bad for the unaware as it is noisy. Be warned.
There was also more noise at night with a howling dog right behind the villa but Elena tried to help with the neighbour concerned and it did get better,
On check in Elena noticed a broken bit on the ground floor shower. However on leaving we were charged for two broken soft close toilet seats. We disputed it was us, different parts of the family groups used different bathrooms, how is it possible for different people to cause exactly the same damage?! Despite our protest Elena charged us anyway, as per the booking conditions. Check EVERYTHING when you arrive or you will be charged for others damage or general wear and tear. Left a bit of a bad taste after a great holiday.
Suzanne M.
Stayed 14 nights in Jun 2023