We stayed for 4 nights at Tresca Charme. Our group was me, my husband & my best friend.The directions to get to the place itself were confusing when received, added to by the fact that our taxi driver dropped us off several blocks away. You will need to find the U'Russ food stand at a children's playground and walk straight back from that into the opening. The directions said there is a fountain & fast food restaurant. The fountain is actually a public spigot/bubbler, not a decorative fountain as we thought, and U'Russ is not in a building or strip mall type configuration. So this was a bit of a language/translation issue.Check-in was with a woman, I'm not sure of her name. She didn't speak English hardly at all, so it was a challenge & we had been dragging our bags around old town for 30 mins trying to find the place. We did have to pay a tourist tax, which we expected, in cash when we arrived. There is a placard on the dining table that explained.The room was stocked with a bottle of wine, coffee, tea, and snacks. Ample sleeping space & a terrace.For the first 1.5 days of our stay, there was an electrical issue. With it being Easter Sun. and Mon., electricians finally came late Monday and fixed the problem. But until then, the hairdryer, tea kettle, coffeemaker, etc. would not work. During this time, we met Francisco, who was also the person who helped us via WhatsApp when lost. If I ever met Valentina, I'm not aware. Francisco & his mother were lovely though.