Apartment Terraços do Mar - By D´alma Portuguesa

Dear Johann, Thank you very much for taking the time to share your experience with us, and especially for your kind words about the accommodation. We are delighted to know that this was already your third stay with us and that, once again, the location and cleanliness met your expectations. Maintaining high standards of cleanliness and comfort is one of our highest priorities, so we truly appreciate your positive feedback. Regarding the request for identification documents, we would like to reassure you that the system used for this process is fully compliant with data protection requirements and has been implemented with particular attention to the security and privacy of our guests' personal information. The requested details are collected solely to comply with the legal requirements regarding guest registration with the relevant Portuguese tourism authorities, as well as for security purposes. We sincerely apologize that you were not informed in advance about the change to a contactless check-in process. This procedure was introduced with the aim of providing our guests with greater convenience, flexibility, and comfort, while always respecting their privacy. We greatly appreciate your feedback, as it helps us continuously improve both our communication and the quality of our service. We hope to have the pleasure of welcoming you back for another wonderful stay in the future in our lovely Algarve! Kind regards, D'Alma Team