Before booking my reservations, I read many reviews on this resort on various travel platforms. Many reviews stated that the inside on the condo's and condo lobbies were dirty and in need of a good cleaning. I was hoping that these reviews were just from very picky high maintenance people, but after staying at this resort I agree with the reviews I read.
This resort is very impressive on the outside, but once you step into the condo lobby and enter the condo, it is no longer impressive. From the from door of the lobby continuing into the condo, there are dirt and scuff marks EVERYWHERE. We rented two condo's but didn't even use the sofa in one of them because it was so dirty looking. The bed skirt in one of the king rooms was literally coming off the bed ...how the housekeeper missed this is beyond me ...but they also missed the shoe that was left under the bed and the dirt/scuff marks left on the bathroom floor from the previous person who stayed there. I did not check out the other 3 bathrooms during our stay, but my shower had mold all around the door.
This is all something I would expect if I were staying at a Motel 6 or Red Roof Inn ...but this resort is supposed to be a luxury resort ...I even had the option to listen to and possibly buy into a timeshare option...why would I buy into and want to stay at a dirty, stale smelling condo on vacation? (Your sales department needs to know this!)
I could go on and one about what was not clean in the condo. Even the glass table top had crud stuck to it and stuff either growing on or sticking to the under side of the edges of the glass.
Here's the one positive, ...the beds slept good and the sheets and towels were clean and white! Knowing that we were sleeping in and drying off with clean linens was the best thing about the condo.
Basically, this resort needs to manage the cleaning service of the condo's better. I'll give it a 2 out of 5 for cleanliness.
This condo served it's purpose for the weekend, but I would not stay here again without a DEEP DEEP cleaning of the condo's. Any by the way ...when I mean DEEP cleaning, I mean make it SMELL clean too!
Again, impressive on the outside ...not the inside.