Terri was awesome to work with. Beautiful house. But when Jeanne got involved in got muddled. When we first got there they had a closed door policy that they obviously didn’t enforce themselves. Upon arrival, the master bedroom door was open, which allowed two birds to enter the room. We had to act as animal control for the first hour of our day with frightened birds, flying above our bed pooping on it. About a day and a half into our stay, Jeanie decided to pop up unannounced walking through the property standing outside of the glass bedroom door, looking in insisting on doing an orientation, even though she was informed that we were not dressed in bed and would like her to leave. She stood there for about five minutes, insisting on doing an orientation, not allowing us to get out of bed to get properly clothed to even have a guest. during this exchange, we were also informed that she showed up so early because she had noticed through the cameras on what time we left the day before. This thought is very unsettling as a guest to know that you’re being highly monitored through the cameras by homeowner or management. The following day, we were surprised by another unexpected guest, which was the pool boy cleaning the pool outside of our glass bedroom door with full view of our bedroom another time being underdressed in bed and not being able to get up. Exceptional place - awkward on site management. Again Terri was awesome. Clean up from previous guest some paraphernalia.