Verified review
2/10 Terrible
Christopher K.
3 July 2026
Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
I stayed here for a month with my wife and three kids. It was a horrible experience, and I will never rent from this company again.Filthy on Arrival. The place had clearly not been cleaned thoroughly. A foul stench on the first floor that permeated all fabrics and soft surfaces never went away despite our own deep cleaning. Pots and dishes had visible residue. The cabinet reeked of garlic. The cooktop and range hood were caked in grease, and the water kettle was too disgusting to use. The dishwasher had rusted racks and a broken door that would crash to the floor once it was opened past 45 degrees—my wife discovered this when it fell on her toes. I reported all of this with photos; the host sent empty apologies and did nothing.Misleading Photos. The listing photos were severely misleading as to the actual condition of the property. I have my own photos proving the actual condition.Inhospitable Hosts. Every complaint was met with a canned apology and zero action. During a heat wave in Milton Keynes, we asked for a fan or two to be provided to the property—a 50 investment (I know because I ended up buying two fans myself) that would serve future guests for years. The hosts refused, suggesting we “open windows.” In all my experience with vacation rentals, I have never encountered hosts so indifferent to their guests’ basic comfort as to refuse such a reasonable request.
Stayed 29 nights in Jun 2026