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2/10 Terrible
A guest from Haymarket, Virginia
15 Mar 2024
Palm Bay Club - Very unprofessional property manager
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
There is a building being built 20 feet from the sliding glass door in this unit. The construction begins at 7:45 and goes until 5. Constant banging and beeping. My husband and daughter could barely work or have conference calls because of the noise. We had to keep the curtains completely closed because workmen can see directly into the condo. The kitchen needs attention along with the pantry closet. It is old and things are just thrown into drawers. The stove burners are so crooked that you can barely use them. The kitchen rug and pillows in living area need washed, very dirty! The outlets do not work, when you plug something in like your phone cord, it falls right out. The bathroom shower was not cleaned well at all. I would not recommend this unit to anyone. I called France the property manager and he told us we could leave and he would give us the money back for the nights not used. That is an impossible solution when the island is fully booked and we could not change our flight to go home. Upon checking out, we were waiting for our Uber and France came outside and banged on the van and said you need to pull up or the gate would hit the van. Before we could get to the van, he drove away. I said, thanks a lot now we have no ride to the airport. His comment was, "I can't have my gate broken" never said I'm so sorry, I didn't mean for that to happen and just walked away. He is absolutely the most unprofessional sorry excuse for a PM! I do not recommend staying here.
