4/10 Poor
Kate T.
1 May 2024
Liked: Check-in, communication, location
Disliked: Cleanliness
Surprised
I was disappointed. We walked in and beds were made with clean towels set up on top, but the master bathroom sink and floor were not clean. They had a plumber there right before who did not put the plungers away. I understand accidents happen, but when you are spending for vacation you except the place to be clean and ready for your stay. The propert manager did apologize and credit us some money. Unfortunately I had a bad first impression and couldn’t get past it. I then noticed dust on the baseboards, ziplock bag behind the master night stand and a water bottle under guest room. All minor things but if you pay a cleaning fee and service fee, the property should be kept clean, even the baseboards.
The location was great but I have stayed in more up to date and cleaner condos at captains walk.
Kate T.
Stayed 5 nights in Apr 2024