When we first walked in I noted 2 chairs who's cushions were shredded! Pillows were put on them to try to hide it, but there was no way to hide that amount of damage. General maintenance had been neglected, including missing/ burnt out light bulbs, damaged lamps, a blind that didn't work, upstairs balcony door that the wind kept popping open. Internet was out for 3 & 1/2 days! Reality company acted like it was somehow our fault, then claimed there was an outage but somehow the neighbors still had TV. Check in was an hour late with no compensation in time. Redeeming qualities: location was great.