8/10 Good
Timothy P.
25 May 2024
Liked: Check-in, communication, location, listing accuracy
Enjoyable family week at Hilton Head
Overall we had a very good week. We liked the property and the amenities. The weather was great and Hilton Head never disappoints.
The pros:
We loved the location and the closeness to the beach. We enjoyed the amenities. We liked the pools and enjoyed the bike rentals. The unit was well-stocked and had everything we needed. Coco's was a fun place to eat at the beach.
The owner communicated well and quickly answered all our questions.
Highly recommend for families.
The cons:
We were initially disappointed about the cleanliness of the unit. Upon check-in the coffee tables were covered in dust and there were sticky rings where drinks had sat on the coffee tables. There were cheerios on the floor under the coffee table in the corner. The bathroom ceiling fans had so much dust dripping from them that we had to find the vacuum and clean them ourselves. There were no suitable hangers in the closet and stuff was filled to the brim on both sides of the master bedroom closet leaving us no place to hang our clothes. These items should have been addressed by the cleaning staff and aren't a reflection on the property owner.
We also found the master bedroom mattress to be very uncomfortable. It appears to need a box spring or firmer foundation.
We had five people in the unit and think it would feel too crowded with more.
Timothy P.
Stayed 8 nights in May 2024