2/10 Terrible
Jake
19 Aug 2022
Disliked: Amenities, property conditions & facilities, communication
Only one keycard for 4 people, aircon is so loud you can barely sleep, when you turn it off it leaks more water than you’ll find in any of the chicken dishes at The Cheesecake Factory, the “sofa” was broken, the mechanicals were broken and would not open so we had to sleep on the floor, when I told Alii beach customer service about this they sent maintenance that couldn’t fix it and then left, no help in regards to sleeping on the floor and then ignored my messages after that. The bathroom mixer handle for the shower is falling off and broken. The fridge is probably warmer than the microwave when set to high. Location was great for the price, plenty of bird poo on the seats on the balcony for those that enjoy that sort of stuff as a welcome gift. Apart from that place was average at best.
Jake
Stayed 6 nights in Aug 2022