6/10 Okay
Mary P.
18 Aug 2023
Review of Montauk Ave
Overall the house was nice and clean. We had a big problem with the pool on our 2nd day there. It emptied completely due to a hole in the liner. It was obvious the liner was old and had been patched in multiple places already. The owner was good and got some one right away to assess the damage but after a repair that didn’t work, the liner needed to be replaced midweek. I specifically booked this location for the pool because of the age ranges of the children, one being under 6 months knowing we would not be at the beach each day. Despite her best efforts the pool wasn’t filled and ready to use until the Friday morning before we left next day on Sat morning.The ladder never got reinstalled while we were there so we didn’t use the pool the last day at all. When I asked the owner to be compensated a small amount for the lack of the main amenity and for the stress and inconvenience, she was not responsive.
We made the best of our time but it was difficult with small children being far from the beach with out the pool that had hoped to have and planned for
Mary P.
Stayed 7 nights in Jul 2023