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Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views

Photo gallery for Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views

Living area
Pool
Pool
Living area
Private kitchen

Reviews

8.0 out of 10
Very good
3 bedrooms3+ bathroomsSleeps 8167.2 sq m

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • Air conditioning

Explore the area

View map
Playa del Carmen, Qu

Rooms & beds

3 bedrooms (sleeps 8)

bedroom 1

1 King Bed

bedroom 2

1 King Bed

bedroom 3

2 Single Beds and 1 Double Sofa Bed

3 bathrooms, 1 half bathroom

Bathroom 1

Bathroom 2

Bathroom 3

Bathroom 4

Spaces

Kitchen
Balcony
Dining area

About this property

Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views

Esmeralda 310 at Klem Residences

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

This is the perfect apartment for your next family vacation in Playa del Carmen. It is a spacious, contemporary rental illuminated by plenty of light coming in through the many windows. The furnished balcony, which you can access from both the living room and bedroom, has views of a quiet street. This retreat also offers free high-speed WiFi, perfect for remote work, streaming, and distance learning. Enjoy the cool environment of your home or head up to the rooftop, where you'll find the shared pool and sunbathing area.

You'll love the location of this apartment, away from noise and traffic, but less than a five minutes walk from Fifth Avenue. Discover charming, local boutiques, souvenir shops, and a number of great restaurants. This rental is also just 300 meters from the beach and a number of beach clubs such as Playa Martina. Or set out to explore Tulum Jaguar Park (Parque del Jaguar).

Things to Know
Construction is occurring in front of the property until June 2024. Noise and dust can be expected all day every day of the week. Please contact our customer experience team within 24 hours of creating your reservation if you feel this will be a problem. Refunds cannot be given within 30 days of check-in and after 24 hours have passed since booking.
Fiber optic WiFi (30 Mb) in the apartment and on the shared rooftop.
Unit for sale. Guest may be asked for a showing coordinated in advance.

Parking notes: There is free parking available for 1 vehicle.
This rental is located on floor 3.

Security camera details: There are cameras located in the following places:
-Main entrance of the building, with a view to the street
-First level, elevator entrance with view of the main entrance
-Levels 2, 3 and 4 with a view of the elevator entrances in the corridor
-Pool level with view of the dining and pool area.




Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.

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Amenities

Pool
Kitchen
Air conditioning
Parking available

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

About the area

Playa del Carmen

Located by the sea, this apartment is in Zazil-ha, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Make sure you get close to the area's animals with activities such as game walks and birdwatching.
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Map
Playa del Carmen, Qu

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Ah Cacao Chocolate Café
  • Las Hijas de la Tostada
  • ‪San Lucho Mezcaleria - ‬2 min walk
  • Colectivo Mexicano Cervecero
  • De Local

Frequently asked questions

Does Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views have a pool?

Yes, this property has a pool.

How much does it cost to stay at Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views on 28 Sept 2025 start from AU$226.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views?

Check-in begins at 4:00 PM.

What time is check-out at Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views?

Checkout is at 10:00 AM.

Where is Modern getaway with balcony, AC, fast WiFi, shared rooftop pool, & great views located?

Located in Zazil-ha, this apartment building is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach and Quinta Avenida. Coco Beach and Playa Avenida Colosio are also within 10 minutes.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.0/10

Check-in

8.0/10

Communication

8.8/10

Location

8.0/10

Listing accuracy
Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

Reviews

This review comes from a trusted partner site and has not been verified.

2/10 Terrible

Yannet S.

Be aware of the elevator. We got stuck and almost died. DO NOT USE THE ELEVATOR

Good location.

10/10 Excellent

Heidy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay
Stayed 4 nights in Jun 2024

6/10 Okay

Amelie B.

Liked: Communication, location, listing accuracy

Ok

It's large accommodations for a group. Liked the pool. Faucets splash you everytime. Needs a bit of wall and floor cleanung. All you need is walking distance.
Stayed 3 nights in Feb 2025
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Heidy R.

Nice place

Nice place to stay very close to 5th av
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, check-in, location
Disliked: Communication

Beware of elavator! Do not use elevator!

The reason for the low rating is that my husband and I got stuck on the elevator and thought we were going to die! Its very small, no AC, extremely hot, alarms did not work, no cell phone perception! Firefighters rescued us. Thank God that our screams were heard otherwise we would be dead! Don't use the elevator especially if you are the only ones in the building! When we complained we were just told "sorry but the elevator is not an amenity of the apartment". Well but no one told us not to use it! Any way that elevator is a death trap. Especially when the building is so empty like when we were there ( our family was the only occupants in the building). Otherwise the apartment itself is OK, except for some broken furniture in one of the bedrooms and a clooged sink. Good location near 5th Ave and minutes walk to the beach. On 3rd floor and pool on 4th (rooftop). Again as long as you are OK using stairs.
Stayed 11 nights in Jun 2025

10/10 Excellent

Roberto V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

No issue with unit. Just rented a large van and didn’t fit in garage.
Stayed 3 nights in Mar 2025
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Jesus M.

Fantastic!

Great place for families, pool, beach very close, only 2 blocks to 5th Av

10/10 Excellent

Fred L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bel appartement proche de la plage

Nous avons bien apprécié l'appartement. C'est à 5 minutes de la plage et la piscine sur le toit était très appréciée.
Stayed 4 nights in Mar 2024

10/10 Excellent

mike l.

Liked: Cleanliness, check-in, communication, location, listing accuracy

great place in center of all, i recommend staying here.

very easy to access, i liked having garage for car parking and elevator straight to apartment. i will rent again.
Stayed 4 nights in Nov 2022

4/10 Poor

Tracy K.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy
We arrived to dirty floors and toilets that had not been cleaned from the previous tenants stay. The dressers and nightstands in all the bedrooms were rotted and broken down and slanted backwards. The fridge had broken pieces inside. The glass spout to the coffee pot was chipped and cracked. There was no washer and dryer as advertised. The safe in the closet does not work. There are three showers. One shower sprayed in two directions, one of which separated out of the bottom of the shower door, flooding the bathroom and into the bedroom everytime it was used and needed to be plugged by a towel. The other two showers only had the handheld that worked, but not the actual shower head. The water pressure in these two showers barely rinsed out shampoo and conditioner for people with hair. One of these two showers did not drain whole in use and you ended up in a puddle of backed up drain water. Two of the four toilets barely needed to be flushed 3-4 times to flush anything. On the second to last night of our stay the power went out leaving us with no running water, no flushing toilets, no a/c, no way to get our car out of the parking garage and no way to re enter the building because it is electronic. All attempts to address these issues were responded to by text, BUT never actually addressed or resolved and no one came. We had VRBO book us into a new place for our last night due to high indoor temperatures and no response from the host.
Stayed 7 nights in Jul 2025
This review comes from a trusted partner site and has not been verified.

8/10 Good

Neil T.

Spacious villa in a great location, just needs a bit of TLC.

A fantastic spacious villa in a great location close to the beach and lots of amazing restaurants. Villa a little dated and well worn, with very limited/damaged crockery. Everything worked but could do with a mid life refresh to bring up to scratch. Jose and the Vacasa team were great, with good comms and smooth access etc. Thank you.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

MARIBEL L.

It´s a very comfortable apartment

It´s even better than the pictures, very well located, it´s so closed to the beach and the 5th av. The cleanliness was perfect. The air conditioning works well. If you are going to stay in Playa del Carmen, you do not need a car. But if you do it, you should rent a small car, because the parking´s entrance is narrow.
Stayed 3 nights in Dec 2021

10/10 Excellent

Alisha Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

PERFECT LOCATION!!

Vacasa was the perfect vacation and the location was super perfect! We were close to all the nightlife and many restaurants and coffee shops! We had a rental car so getting around was very easy! We did a bit of walking as well so you'll be fine without a car. The closeness to the beach is just too perfect! Maybe about a 3 min walk. This spot is definitely where you wanna be to have an amazing time! One of my friends says she's going back and wants to stay in the exact spot! This is definitely where I'll be staying shall I return to Playa del Carmen! Thank you Vacasa for a wonderfully affordable time!
Stayed 3 nights in Aug 2023

8/10 Good

Juan A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!

Overall this was a great place to be at. Sure there were a few minor inconveniences that came with the inside of the place but overall it was a great experience and everyone in my family loved it.I cannot stress enough how amazing the location was. It was so close to several beaches (under 5 minutes to the closest) and a 2 minute walk to the famous 5th ave. The customer service of the property company Vacasa is stellar. Everyone is very responsive and they definitely deserve a 5 star rating! Even after hours, during a power outage they responded QUICKLY!The rooftop pool, several bathrooms, several showers, beautiful balcony, great tv in the living room, very good ac throughout the place, good water pressure, hot water, and modern look were also some great items to note. It was also great that we had a parking spot in the garage if we needed it.A few inconveniences I saw that others might be picky about: One of the bathroom sinks drains very slowly and sometimes you had to unscrew the drain plug to let it fully drain away. Another bathroom has a door that does not slide closed properly so essentially it's open to the room. That same bathroom leaks water outside of the shower door onto the bathroom floor. Many nightstands and dressers in all the bedrooms were broken from the base but still functional. A dining room chair seemed as if it was on the verge of breaking. The balcony loveseat had a broken armrest. But those did not matter to use and we loved the stay.
Stayed 4 nights in Apr 2025

2/10 Terrible

Griffin L.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Do not stay here MOLD

The apartment was not properly cleaned when we arrived. Floors needed mopping, dusty surfaces, bathroom walls were dirty and entire apartment smelled of mold.Visible mold on walls and ceilings. I have pictures and video.Broken and rotten furniture. Actual rotten wood furniture from water damage.The apartment is in desperate need of maintenance.Shower drain was clogged and we thought there was no hot water to 2 of the 3 bathrooms. It took them 4 days for them to send someone. He unclogged the shower and showed us that you have to leave the shower running for five minutes to get hot water.Internet stopped working properly halfway through our stay. Only social media would work, other websites would get diverted to a page prompting us to pay the internet bill. No streaming services would work. Emailed Vacasa daily for a week to fix this and they never did.I'm not a picky person but I feel like I was misled as to the poor condition of the apartment.The customer service from vacasa was really bad. Not helpful at all. Neighborhood was nice, look for something else in the area.
Stayed 14 nights in Feb 2025

2/10 Terrible

Jamie H.

Stayed 10 nights in Jul 2025
This review comes from a trusted partner site and has not been verified.

6/10 Okay

Juan M.

Family vacations

Close to everything
Stayed 5 nights in Jan 2023
This review comes from a trusted partner site and has not been verified.

8/10 Good

Kathleen M.

Nice

Overall it was a very nice place to stay. There was still construction next door and some tiny ants in the place. The rooftop pool was beautiful. It was large enough for our family of 5.
Stayed 8 nights in Jul 2022
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Jeffrey C.

Playa Life

KLEM 310 is a very comfortable, well equipped and close to all that is needed type of place. We would rent again
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Elena R.

Amazing stay

Excellent department for all the family members.
This review comes from a trusted partner site and has not been verified.

8/10 Good

Ana R.

Amplio y cómodo

El departamento es como se ve en las fotos, muy amplio y cómodo para una familia o grupo grande. Buena ubicación muy cerca de la 5a Avenida (final de la 5a Avenida) y de la playa. Nos dejaron hacer check in antes de la hora indicada, lo cual agradecemos mucho por que íbamos con niños. El único pequeño problema que tuvimos es que no servia el control/mando para abrir la puerta del garaje. A pesar de que nos lo cambiaron por otro tampoco funcionó; parecía que tenía un problema de configuración. Teníamos que abrir la puerta desde el interior del garaje con un botón que había ahí. Sin duda es un lugar que repetiría si volvemos a Playa del Carmen.

10/10 Excellent

Brynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location!! Close to the beach, 5th Street, freeway access. The a/c worked great! It was nice to have so many bathrooms, it was perfect for our group.
Stayed 4 nights in Apr 2022
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Rolando R.

Excelente departamento

El departamento es muy amplio y muy cómodo con sus 3 habitación, y cada habitación cuenta con un baño completo. La ubicación es excelente, a una cuadra de la quinta avenida.

10/10 Excellent

Blanca L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location

We loved the apartment size. My kids enjoyed swimming in the pool daily. My husband loved how close the unit is to Quinta Avenida. Myself, the close walk to the beach! Unit was clean, staff member Leo communicated with us upon our arrival to PDC.
Stayed 6 nights in Mar 2022
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Murilo S.

Awesome Apartment in downtown of Playa and a few blocks from 5th avenue and the beach.

The apartment is Huge!! my friends and I had a great time. It is very well located.
Stayed 6 nights in Jan 2021

About the host

Hosted by Vacasa of Quintana Roo

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