Summit 8th Floor - As low as 129 night - see rate schedule

Wow, I did not expect this response. Housekeeping cleaned the room prior to this guests check-in. All was done, linens cleaned, towels laid out, floors swept and mopped, trash removed, dishes cleaned etc. so then he calls and complains about floors, dust, and balcony. So, I called a third party cleaning crew to do a deep clean if the condo and told them to clean whatever the guest had issues with. The cleaning crew arrived the next day and spent 3 hours cleaning the condo top to bottom. I called the guest back to insure the crew completed the job to their satisfaction and he responded yes. Then I get this negative review how dirty the condo is. Sorry, but the Summit balconies were under construction for 3 months which include dust in the outside air which would eventually make through the sliding glass doors into the condo. The screen was broken by construction crew members which had not been repaired yet. I am so disappointed concerning this negative review after bending backwards to satisfy this guest. I hope he has “Happy Travels” else where