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10/10 Excellent
John M.
27 July 2023
Another great Maui vacation!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very much enjoyed another two weeks on Maui. Rented through PMI for the fifth time and we were extremely happy with the suite and the facility. Each unit we have rented through them has been the same high level of furnishings, pantry items, beach toys/accessories, etc. The Kamaole Sands site and the pool area in particular, is extremely well maintained and the on-site staff are very friendly and efficient. Had a minor issue with the washer/dryer this time, but the PMI folks were on it immediately and had it resolved right away. (Things are always bound to happen, it’s how they are addressed that matters!) The simplicity of dealing with the folks at PMI make the vacation completely care free from the clarity and transparency of the initial booking process, the timely information sent just before the vacation starts, the touch points and support through the stay and the easy check-out process makes them my one-stop-shop for booking our annual Maui trips. Have already booked our second visit with them for later this year for a family milestone celebration, and looking ahead at dates for 2024. Have recommended PMI to many others, with all sharing back their appreciation for the same high level of service and experience. Mahalo Matt, Tonya and their team!