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Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets!

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Inn at SeaCrest 405
Inn at SeaCrest 405
Inn at SeaCrest 405
Inn at SeaCrest 405
Inn at SeaCrest 405

Reviews

8.0 out of 10
Very good
1 bathroomSleeps 239.5 sq m

Popular amenities

  • Ocean view
  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Seacrest Beach, FL
  • Place, Alys Beach
    ‪6 min walk‬
  • Place, Rosemary Beach
    ‪11 min walk‬
  • Place, Powell Lake
    ‪3 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪29 min drive‬

Rooms & beds

0 bedrooms (sleeps 2)

Other Space 1

1 Queen Bed

1 bathroom

Bathroom 1

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Balcony

About this property

Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets!

This lovely studio is perfect for a relaxing romantic getaway. The top floor center studio features an extra large balcony to soak in the fabulous views of the Gulf and overlooking the pool and hot tub. Imagine watching the sunset from the cozy patio sectional sipping a frosty beverage. The kitchenette has granite countertops and is equipped with a full-sized refrigerator with ice maker, microwave, toaster oven, coffee pot, and blender.

Spend a day at the pool, relax in the hot tub or simply grab a lounger and soak up some of that Florida sunshine. Of course, you'll also want to enjoy some beach days - head across 30A and east for about .03 miles and you'll find your beach access at Sunset Beach. Get ready to dip your toes in the sand and spend some time in the salty Gulf waves. Or if you prefer, you can ride the complimentary shuttle that runs in season.

A quick stroll will lead you to the Village of South Walton, Alys Beach, and Rosemary Beach. Here you can choose from the many unique local restaurants and boutiques. From the farmer's market to various art shows; whether you are looking to ride a bike or lounge on the white sands of the beautiful Gulf of Mexico, there is something for everyone at Seacrest Beach!

Your stay at Inn At Seacrest 405 comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

* Parking for 1 car.
* Sorry, no pets allowed.
* Community laundry facility available.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Panama City Beach

Located in Rosemary Beach, a neighbourhood in Panama City Beach, this condo is near theme parks and near the beach. Frank Brown Park is a popular attraction and the area's natural beauty can be seen at Alys Beach and Rosemary Beach. Sundog Books and Emerald Coast Mirror Maze are also worth visiting. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking and horse riding nearby.
Map
Seacrest Beach, FL

What's nearby

  • Alys Beach - 6 min walk - 0.6 km
  • Rosemary Beach - 11 min walk - 1.0 km
  • Powell Lake - 3 min drive - 2.5 km
  • Pier Park - 15 min drive - 20.5 km
  • Seaside Beach - 16 min drive - 13.8 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 28 min drive

Restaurants

  • ‪Idyll Hound Proper - ‬20 min walk
  • ‪Shades Bar & Grill - ‬19 min walk
  • ‪Ambrosia - ‬5 min drive
  • ‪Donut Hole - ‬20 min walk
  • ‪Fonville Press - ‬8 min walk

Frequently asked questions

Does Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets! have a pool?

Yes, this property has a pool.

How much does it cost to stay at Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets!?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets! on 26 June 2026 start from AU$293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Charming Studio for 2, Pool Views, Next to Alys + Free Attraction Tickets! located?

Located in Rosemary Beach, this condo building is within a 15-minute walk of Alys Beach and Rosemary Beach. Powell Lake and Seacrest Beach are also within 2 miles (3 km).

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 5 out of 58 reviews

8.0/10

Cleanliness

4.8/10

Amenities

5.8/10

Property conditions & facilities

9.4/10

Check-in

8.8/10

Communication

9.4/10

Location

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Eric C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great as always

Great view as always
Stayed 3 nights in Jan 2025
Response from VrboOwner on 3 Feb 2025
Thanks for staying with us at this rental Eric. We also thank you for your review! We are so glad you enjoyed the great views once again. Nothing beats a beautiful view to enhance a relaxing getaway! We look forward to hosting you again in the future. Regards, Benchmark Management
From a partner site

8/10 Good

Gordon H.

Fun on 30A

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The studio we rented was perfectly located and comfortable. Constructive feedback includes to add a blow dryer (or inform renter up front that a blow dryer isn't included), attach bed to bedframe, and update the unit (there's a musty smell that reinforces the age of the unit's interior). We would definitely rent this unit again!
Response from VrboOwner on 6 Aug 2025
Thank you for your thoughtful feedback! We are so glad to hear you enjoyed the convenient location and comfort of the studio, and we truly appreciate your constructive suggestions. We will be sure to pass along your notes about the blow dryer, bed frame, and interior updates to the appropriate team for review. It is great to know you'd consider staying with us again. We would love to welcome you back! Regards, Benchmark Management
Verified

10/10 Excellent

Noel B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Clean place in a very quiet area. Great stay!

Property was very cleaned and well maintained.No ammenities other than the pool, which was very nice.Super quiet place to relax and disconnect.Beaches in the sorroundings are private, the rental came with access to one of the private beaches, it was little crowded due to the small available beach area but again nice people. We requested early check-in but was not available / could not accomodate. Overall five-stars for the price, highly recommended.
Stayed 4 nights in May 2025
Verified

8/10 Good

Yarrow C.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Great Spot!

My boyfriend and I had a fantastic time! Wish we could have stayed longer, hope to come back soon! The balcony was the best in the whole building, top floor, huge, private and a view of the whole beach!
Stayed 3 nights in Jun 2022
Response from VrboOwner on 15 Sept 2023
Yarrow, Thank you so much for your feedback regarding your recent stay at Inn at Seacrest 405! We truly appreciate your review and are humbled by the great rating. We work hard each and every day to bring our customers the best vacation experience possible. Inn at Seacrest 405 makes our job easy, because it has everything you would want in a gulf front condo. We hope to see you staying with us again soon! Benchmark Management
Verified

8/10 Good

Erick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Since there are no hotels in the area except for one high end one, this one room condo met the needs for a short business trip. Was nice that the unit was within walking distance of the main shopping and restaurant area
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Anne F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful views

We had a wonderful stay! Plenty of space with all appliances you would need. Large outdoor porch to enjoy the ocean view. For lighter sleepers it is located close to the elevator but the complex is very quiet.
Stayed 4 nights in Jul 2020
Response from VrboOwner on 15 Sept 2023
Anne, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management
Verified

10/10 Excellent

Melissa S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful view!

Love this roomy studio condo! Comfortable bed, furniture, and porch furniture on balcony. Best part is wall of windows with beautiful view! Elena at Garrett Realty was beyond helpful and so sweet!
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Ashley S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wkend Getaway

Overall we loved this property! The room is very spacious, for a studio room. Location is great. Balcony is very big- the biggest on the whole floor. Only complaint is the bed is a little hard and uncomfortable. Otherwise, we really enjoyed this property.
Stayed 4 nights in Apr 2023
Response from VrboOwner on 15 Sept 2023
Ashley, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Our apologies that we let you down with the mattress comfort. We work hard each and every day to bring our guests the best vacation experience. We hope to see you again and make it a more perfect vacation! Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Sharon N.

Relaxing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good communication. Clean and comfortable unit. Great location!
Response from VrboOwner on 15 Sept 2023
Sharon, Thank you for reviewing your stay. We will share this with our Benchmark team to let them know how we are doing. We hope that your vacation was everything you expected and more, and we look forward to welcoming to back to the 30a soon! Sincerely, Benchmark Management!
Verified

10/10 Excellent

Sharon T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location-Huge Balcony

This property was in a perfect location, very close beach access, and very nice balcony overlooking pool, with peaks of the water across the street. Condo could use a few basic upgrades, ie: throw rug/kitchen sink rug, PILLOWS on bed, updated comforter. Other than those very minor upgrades, this condo was big, and had all amenities needed. The beach chair in the closet was an added plus, as I forgot mine! I enjoyed the balcony very much to do my pilates on, and read, watch sunset. Thank you for sharing your beach condo with me!
Stayed 3 nights in Feb 2025
Response from VrboOwner on 25 Feb 2025
Thank you for your thoughtful review Sharon! We are so glad you enjoyed the location, easy beach access, and the balcony. It sounds like you made the most of your time here! We also appreciate your suggestions for small upgrades and will certainly take them into consideration to enhance future stays. It is great to hear that the extra beach chair came in handy! We would love to host you again for another relaxing getaway. Thanks for choosing our condo! Regards, Benchmark Management
From a partner site

10/10 Excellent

Colleen L.

Great location!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Plenty of communication from Benchmark through the entire process. Simple to check-in and checkout. Excellent location, just a short walk to the beach and village shops. Condo had everything we needed.
From a partner site

8/10 Good

Carolyn B.

Good place for the money

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We attempted to get the gate code from the management team 3 times and never received the correct code so we were not able to access the trolley to the beach. The floor in our unit was dirty.
Response from VrboOwner on 12 Sept 2024
Thank you for your feedback, Carolyn. We sincerely apologize for the inconvenience you experienced with the gate code and the condition of the floor in your unit. The gate code to the tram stop has been updated and is included in the guest guide, which we provide to all guests via text one week before arrival and again on the day of arrival. We will review our communication process to ensure there are no issues in the future. Additionally, we have addressed the cleanliness concern with our housekeeping team to prevent this from happening again. We appreciate your understanding and hope to host you again. Sincerely, Benchmark Management
Verified

6/10 Okay

Jeffrey Wayne

Liked: Communication
Area is great is walkable, great shopping and is safe. Property is older but cared for. Room has some improvements such as a wide screen tv but has older and aging fixtures. Pictures of inside and outside are not accurate. Water view from balcony is blocked mostly due to building compared to listing pictures.
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Jeffrey Wayne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
30A area has lot to offer. Nice views from the patio with good comfort controls. Paint on walls were crisp and a nice. color. Travertine flooring is a nice touch. Storage was great with plenty of hanging and drawer compartments. Door entry lock was easy to use. A large refrigerator along with other appliances such as a Kureg was on site. Bathroom was well equipped and supplied with clean towels.
Stayed 5 nights in Nov 2022
From a partner site

4/10 Poor

Mark T.

OK

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Great View but Dated and not very clean
Stayed 7 nights in Nov 2020
Response from VrboOwner on 15 Sept 2023
Hello Mark! We're so glad to hear that you enjoyed the view! Regarding the cleanliness of the property, we do always offer to have housekeeping return if anything is missed. Looking at your stay, we did have our cleaning team return shortly after your arrival to take care of the items not to your satisfaction. We appreciate your feedback, and hope to see you again for a full 5 star stay! Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Kristyn Y.

Beautiful, relaxing and perfect

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was in an absolute perfect location. The check in was seamless. We even did early check in via text and everything was great. The instructions were perfectly outlined and I would 100% recommend this to anyone. My only complaint and they are small is the sheets were a little scratchy and the air conditioning never got below 75 even when set on 65. But it was Florida so 😁😁
Stayed 4 nights in Jun 2023
Response from VrboOwner on 29 Nov 2023
Thank you for your positive review and recommendation, Kristyn! We are thrilled your check-in experience was seamless. We appreciate your feedback about the sheets and the air conditioning. We apologize for any inconvenience and will address these issues promptly. Your understanding of Florida's weather challenges is noted and appreciated. We hope to welcome you back for an even better experience. Regards, Benchmark Management
Verified

8/10 Good

Anna G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Unit needs updating but good stay

The condo itself needs some serious updating. Very outdated, cracks in the floor, bedding is not as pictured in the listing, bed is not super comfortable (could use a foam pad or something). Could use a repaint on the interior and the exterior door. That being said- the unit was clean and the balcony is the showstopper. Very spacious and we enjoyed spending time out there, as well as in the pool and hot tub. The location is also great- walking distance to Alys and Rosemary.
Stayed 4 nights in Mar 2023
Response from VrboOwner on 15 Sept 2023
Anna, Thank you so much for taking the time to leave review! We always welcome feedback, good or bad, as we're always aiming to improve our guest experience. We couldn't agree more, this unit is in the perfect location! Being walking distance to Alys and Rosemary, you're close to everything you need for entertainment. We'll be sure to pass along your concerns to the proper departments in hopes of giving this unit the TLC it deserves! Sincerely, Benchmark Management
From a partner site

6/10 Okay

Stephanie N.

30A

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The pictures online are not up to date. The pictures show more ocean that what is actually visable there now due to new houses being built. The pictures also show a wooded area next to the building, but in reality is a constriction lot and very busy and loud. Listing needs to be updated.The unit is very dated and needs lots of cosmetic updates
Response from VrboOwner on 31 Oct 2024
Thank you for your feedback. We appreciate your insights regarding the property and will take your comments into consideration as we work on improvements. Your input is valuable to us, and we hope to enhance our guests' experience in the future. Sincerely, Benchmark Management
Verified

6/10 Okay

Jeffrey Wayne

Liked: Communication
Property owner upgraded mattress which was terrific. However the balcony views of the ocean are now blocked due to new construction. Two of the three open views in the listing are now completely obscured from new development. Maybe it is time to update photos to reflect actual balcony views. Condo has mildew in tub and sliding windows were dirty. Drapes were ripped at the bottom as well as the mesh on screen door.
Stayed 5 nights in Nov 2023
From a partner site

8/10 Good

Ginger M.

A Few Simple Things Could Have Made All The Difference

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This is a great unit with a great view! The attention from Benchmark was clearly lacking. We were giving dishwasher tablets with no dishwasher but were not given any paper towels or toilet paper. I called and they told me that was their policy. The mattress was firm which was great but pillows should be replaced. Unit was clean. Deck furniture is old and needs to be replaced. Property management company definitely needs to be replaced.
Response from VrboOwner on 30 Aug 2024
Hello Ginger, Thank you for your feedback. While we’re glad to hear that you enjoyed the view and found the unit clean, we’re truly sorry for the inconveniences you encountered during your stay. We’ve noted your concerns about the deck furniture and amenities and will be addressing them with the relevant teams. We appreciate your understanding and hope to have the opportunity to host you again in the future, delivering a 5-star experience. Regards, Benchmark Management.
From a partner site

8/10 Good

Jaana G.

A little disappointed.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed in Seacrest condos many times in the past, but had never NOT had any hangers, which made our stay very difficult. Not enough TP or kitchen paper-towels. There were only two wine glasses, one plastic, and were not the same size. Husband found the mattress too hard and ended up with back pain. Furniture overall quite worn, but we did not expect a 5-star hotel. However, the welcome mat out front was beyond dirty and worn. Not welcoming at all.
Response from VrboOwner on 9 Aug 2024
Thanks for staying with us at this property and for providing us with this review. We truly appreciate the feedback as this will allow us to address what was found unsatisfactory during the stay. We would have loved if you brought the issue of the hangers and kitchen utensils/ galssware and cookware to our attention while here as our team could have delivered some to the unit. Regarding the toilet paper and kitchen paper towels, please note that the ones we provided are only apart of the starter kit and not meant to last for the duration of the stay. Your remarks regarding the furniture have also been passed along to the proper parties. We will be making the necessary checks and changes. Please know that guest satisfaction is our priotity and we do apologize for letting you down in the areas of cleanliness and property condition. We do hope we can welcome you again for a much better vacation experience which we know we can provide. Regards Benchmark Management
From a partner site

6/10 Okay

Jeffrey Wayne G.

Winter 2023

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The mattress was replaced after several years of concern about the mattress being uncomfortable. The views from the lanai in the rental listing are now obstructed due to continuing construction in the area. Two of the three open views from the balcony are now obstructed and pictures should be updated to reflect that the views have changed. The lanai sliders were dirty along with the floor. The curtains were ripped and the screen mesh on the screen door was torn.
Stayed 5 nights in Nov 2023
Response from VrboOwner on 27 Nov 2023
Thank you for taking the time to share your feedback with us, Jeffrey. We sincerely apologize for the inconveniences you reported experiencing during your stay. Your comfort and satisfaction are of the utmost importance to us, and we regret that we did not meet your expectations. We appreciate your patience and understanding as we worked to address your concerns. We hope that the new mattress contributes to a more comfortable stay for you in the future as our team placed a lot of effort in finding a suitable replacement. Despite these challenges you have reported, you seem to really love this particular rental, and we are genuinely grateful that you have chosen to book our unit again for December. We assure you that we are committed to making your upcoming stay a more positive and enjoyable experience. Please feel free to reach out to us directly if there are any specific requests or preferences you have for your upcoming visit. Regards, Benchmark Management
Verified

2/10 Terrible

Jeffrey Wayne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Benchmark property management allowed contractor to have our room code without our knowledge. I spoke with Mckinzie with Benchmark and this escalated this to a management level but we have yet to hear back from them in over a week. Owner knows the mattress is 18 years old and chooses not to upgrade or add a topper stating,"comfort is personal preference" even though many reviews state the bed is uncomfortable. Roaches continue to enter the room daily under the front door or through utility room wall pipe openings and the owner continues to not repair these items. Benchmark who manages the property is great at sending emails but terrible at resolving issues like security, roaches, and uncomfortable mattress.
Verified

2/10 Terrible

Wiyanna B.

Liked: Communication
Disliked: Cleanliness, check-in, location

Worst vacation I’ve ever been on! Worse than the Mexico trip where I came home with Zika Virus.

Your property is disgusting! It’s a Crappy inn that was spray painted white to match the richy section down the road. No garbage bags, used toilet paper, the pool needs a net since the pool boy sucks. I would have totally cleaned it for you bums! The easement access to the beach was hilarious. You can’t even roll a cooler because the over privileged rich idiots who have lost there humanity created all these stupid rules. Oh....so sorry the sound of my cooler hurt your stupid ear holes. No worries you’ve all got a MASSIVE cat 5 hurricane on the way. Wait until you hear that noise. The actual beach had WAY to many humanoids on it. The sidewalks are WAY to small for the amount of creatures on it. My wife broke her leg on a rickety bike that we rented because a nimwhit opened their door on her while she was riding past them. The driver obviously proceeded to drive off because humanity sux. Your place is worth $100 dollars tops for the whole week. Thanks
Stayed 7 nights in Jun 2021
Response from VrboOwner on 15 Sept 2023
Thank you for your feedback! We appreciate you taking the time to do so. We of course always hope that anyone that stays with us, enjoys their time and we are sad to see that this might not have been the case for you. We are also sad to hear that your wife was injured during her stay. Although it was something that was not tied to Benchmark Management, we send our regards. As a few of the things you mentioned in your review were out of our hands, we do acknowledge the things that were under our control. Every unit is supplied with one roll of toilet paper per bathroom and trash bags are supposed to be provided. We do apologize if that was not the case. If upon your arrival, you are ever unsatisfied with the condition of your unit, we strongly encourage you to reach out to our office as soon as possible so that we may have a chance to rectify any of those issues for you. We truly hope you give Benchmark Management another chance at providing you with a great vacation! Benchmark Management
Verified

2/10 Terrible

Jeffrey Wayne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Benchmark associates allowed a contractor into my rental without notifying me and tried to cover it up saying they thought we checked out. The contractor was given my door access code and even after that Benchmark did not notify me to make a change to my room access code to ensure my wife and I were secure in the rental. Benchmark tried to work around me to get pest control into the space. Benchmark associates did not notify me or attempt to contact me regarding pest control holiday schedule on 12/23. Benchmark associates gave pest control our door access code and did not tell us. We saw pest control pull up at about the same time an associate from Benchmark left the parking lot. I saw that the pest control man had written down our room access code as he was about to enter the room. I had to contact Benchmark to have the code reset due to it being compromised and given to the pest control person. We feel that our security was compromised so that Benchmark could access our space without contact instead of them being up front regarding holiday schedule of pest control. This is unacceptable as anything could have happened with our access code after it was given out while we were still occupying the space. Its hard to understand why Benchmark associates would not have called and discussed the matter instead of the underhanded way it was handled without communication. Security should never be compromised and in this case it was. Bugs and uncomfortable mattress as well.

About the host

Hosted by Benchmark Management

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