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6/10 Okay
Harold W.
22 Mar 2025
Overall a good experience with one flaw.
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall the experience was good. Room was clean and location was great. My only issue was the hot water heater was broke in the room so my family had to take cold showers. I was advised by maintenance I could inquire about changing rooms , but decided not to because we were already settled in. Maintenance also stated that the room was not equipped with a tankless water heater like most other units unless they could have switched out the water heater to fix the problem. I told the office about the issue while checking out and was told sorry, but a partial refund for the inconvenience would’ve went a lot further with my opinion of their customer service.