PROS: The location was fantastic: close to the train station and easy walking access to anywhere we wanted to go in town. Restaurants and shopping all nearby. The apartment is spacious, with three levels and plenty of room for a group of 5 or 6 to stay comfortably. Could have been betters: Communication with the host to obtain the building access code and door key code wasn't clear. I messaged via VRBO because we hadn't heard anything a few hours before our arrival. That's when we found out that communication would come through What'sApp, which I did not previously have and hadn't received any notifications. After downloading, it was a breeze. The apartment wasn't the most clean. There were a lot of dust bunnies and cobwebs, and the floors were dusty. Could be an easy improvement with a little detailed cleaning. We picked the apartment in part because it had a washer/dryer. However it is a combo unit and we could not get the dryer to work at all after our first load. It took three days to dry a load of towels. Wish we could have made better use of that feature. The shower leaks quite a bit as it's very small and the half door doesn't block much water from spilling out onto the floor. Just something to be aware of. Finally, there is a bar or venue of some kind off the back deck that is very popular. Lots of guests meant there was loud noise right outside our windows until pretty late each evening. None was a dealbreaker, we enjoyed our time in Annecy. Hope this helps!