Our reservation of 4 days was accepted online and then rejected with an offer of three days about an hour later. Our trip was scheduled to begin in New Brunswick 8 days before we were to arrive in Montreal. Adjustments were made, the shorter reservation accepted - with assurances details would follow. Getting the intricate directions into the property were not available until 4 days before arriving, about a week after booking. That was nerve wracking. We were already half way there. The address on VRBO was different than what we were then given but only by a few blocks. Again, nerve-wracking. The person who called and emailed was easy to deal with, thourough, and followed up. He gets 5 stars. 5PM was check in. The parking space was underground, safe, and about 100 meters and a few turns from the elevators. It took a few trips to get our gear, dog and groceries up to the apartment. The apartment is small but efficent. The view was good, there was enough kitchen equipment, the queen bed took up the entire bedroom. There were no bureaus, side tables, or chairs in the bedroom but there are two reading lights on small, raised corner shelves above the head of the bed and a good sized closet. The chairs at the table were plastic cafeteria style matching the small table. There is a well used loveseat, coffee table and TV in the living/dining area. The decor was IKEA. The apartment building is in a nice area, rental bikes across the street, lots of restaurants and walkable.