6/10 Okay
Heather E.
16 Sept 2022
Liked: Location, listing accuracy
Disliked: Check-in
Great Location… maintenance team lacking
The property is in a great location and because of this, I’m not sure if they feel like they do not have to worry about much else. The beach access was great and we walked to restaurants and shops. The issue was when we arrived at 8:30 pm, the unit was dead bolted. We had to sit in the hot hallway for an hour and a half before finally the maintenance man drilled through the deadbolt to get into the unit. The management team did not have a key but did not realize this until the maintenance guy made 2 trips across the island to their office trying to get it. We were told the lock would be repaired the next morning. It was never repaired during our stay, along with one of the sliding glass door locks being broken. The unit did not feel secure.
Also when we arrived, the unit was not very clean. There were empty chips bags under the bed and the top cover had brown stains. The unit is outdated but if maintained better would have been okay and worth the money. The maintenance side was very lacking!
Heather E.
Stayed 3 nights in Sep 2022
