4/10 Poor
Gerald S.
16 Nov 2023
Liked: Check-in, location
Disliked: Cleanliness, listing accuracy
Disappointed
We were very disappointed in this rental in October 2023. I would rate the cleanliness of the house as poor. There was unflushed Comet cleanser in at least one of the bathroom commodes. There was alarmingly what looked like black mold around several ceiling vents and in other areas in some of the bathrooms. I also had to fix the toilet in the half bath by the side door to remove slime in the mechanism that regulates the fill valve in order to get the tank to refill properly. Both the upstairs and downstairs A/C intake gratings were covered with dirt and the filters looked like they had not been changed in ages. The mattress in the bunk room was very uncomfortable and needs to be replaced. In the family room there were crumbs on the couch. There were roaches downstairs. In the kitchen, the oven lacked some of the shelves and was dirty as was the inside of the cabinets and drawers.
Our biggest complaint was that we could not use the pool which we had paid for. The water was green and there was fungus growing on the side walls below the water level. The pool was totally unusable! When we rented two years ago, the pool was enjoyed by our family and was a major selling point in choosing to rent the property again this year. My grandchildren and their parents brought their swim suits and were very disappointed that they couldn’t swim.
I reached out to the owners after our stay through both VRBO and text expressing our disappointment and never received a response
Gerald S.
Stayed 3 nights in Oct 2023
