2/10 Terrible
Suzan T.
2 May 2024
Liked: Check-in
Disliked: Cleanliness, communication, location, listing accuracy
Musty, mould rental on busy road
House sits on a busy road, outside is not nice. A lot of traffic. No place to walk. TV signal didn't work. AC was not on and thermostat was locked (did get turned on eventually when I asked but it took 11 hours to reply. I did send the message at midnight so I completely understand not getting a prompt reply but by morning I expected one and I had to send another at 11am to finally get a reply). But the biggest problem was the mould and musty smell. Both my husband and I suffered with bad allergies. I could not sleep because the house was too hot and musty. I kept waking up coughing and had a terrible headache from the allergens.
We use VRBO a fair bit and have for years. This one of the worst places I've ever stayed because I could not stay in the house because of the mould. I had come to the area for a dog show and I had to leave the show early because we could not stay at the rental another night and we had a long drive back home. So really expensive 2 days for nothing and no reimbursement. My show was ruined and we spent wayyyyyy too much on this accommodation. I will probably start staying in hotels more after this.
I feel like if the owners had been a bit proactive - like actually airing out the place and putting the ac on (ac is drying) it might have helped to combat the problem.
Suzan T.
Stayed 2 nights in Apr 2024
