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4/10 Poor
Ruth D.
12 Oct 2023
Semi-Sweet Stay
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I love so many things about this condo- the location, the lazy river and splash pad, the square footage. If you want a simple, no-frills place to stay this will work. I am disappointed that the quality of the stay doesn't match the price. The closets in the master bedroom are small and there was random stuff stored there like old bedding and worn pillows, ironing boards and beach chairs. We did not have room for our suitcases. There were two thin blankets in the condo; it would have been nice to have soft fluffy blankets for everyone to cuddle up in as we watched movies at night. Also, the coverlets on the bed are thin. Bring your own plastic cups for drinks, there are none. Bring your own soap, shampoos, etc. The samples here are tiny and cheap. Bring your own games, books, etc. The floors were sandy when we arrived, there were multiple burned out lightbulbs, a leak under the sink and the freezer quit the day before we left. The kitchen is very minimal, with no platters or serving trays for food. We purchased several things we needed for cooking our meals. The single chair in the living area is broken and the couch was soiled. All this made our stay feel like we were living in lack instead of having a fabulous vacation. Unfortunately, when I called the office to report the major problems(at 8:00am before we started our last vacation day) they were not in the office. When I did take time to try them again in the afternoon they said they could not afford to replace damages and to put something under the sink to catch the leak, then accused me of not calling sooner. It felt very rude and unaccomadating.
